T-Mobile angers customers with ads in Android notification bar

March 29, 2012
9

Here we go again: a mobile carrier is using Android's notification system to enrich its advertising options, and customers aren't happy. But this time it isn't some regional carrier on the other side of the world, it's good ol' T-Mobile, champion of urban penny pinchers and (thanks to the Google G1) a patron saint of the Church of Android. TmoNews reports that a large number of customers have taken to company and independent forums to protest the annoying and invasive ads for magenta services like the T-Mobile VIP Zone.

The ads seems to be coming in after an update to the T-Mobile My Account app, a managing service that has smartphone counterparts on most carriers around the world. Previously the ads were limited to the UI of the app itself - something that didn't really annoy most people, as it's the kind of pervasive advertising that's sadly typical with modern tech. But with ads showing up in the notification bar, where Android users expect to find more pertinent information like missed calls and emails, T-Mobile customers are understandably ticked. Many have called for either an opt-out option or the ability to uninstall the app completely, which is not default on most stock phones.

This isn't the first time that we've seen ads pop up in the notification area - download a few shady and "free" apps from the Google Play Store and you're sure to see some eventually. And it's not like T-Mobile and other carriers don't have some invasive advertising already; count yourself lucky if you don't get one text message a month telling you how to add a line or re-up your contract. And since T-Mobile owns the bandwidth delivering the ads and develops the app and at least part of the phone service, they're well within their rights to deliver ads however they like. Even so, this is understandably upsetting for paying customers. T-Mo, how's about you reverse this unfortunate marketing tactic, unless you want the number of rooted users on your network to jump really quickly.


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  • DrHotmann

    In reply to your last sentence: this could be bad for t-mobile as people who would normally shy away from rooting may turn to rooting to get rid of the ads.  Let’s hope these new-to-rooting-and-probably-not-doing-enough-research people don’t mess up other things in the process.

  • itched

    I don’t mind it. I’ve only had one so far. Both my girlfriend & I got one that said “Keep your brackets up to date!” I got slightly concerned for a second & ran a lookout scan on both our phones. (She got hers first, then I got mine about 2 hours later) She has a rooted HTC MT4G running CM7.2 RC1 & I have a rooted Sensation running ICS.

    tl;dr They’re not sending them daily. It’s really NBD if you have ever gone to the movies.

  • Frzen

    Im rooted on weapon g2x no bull crap here f u tmo push ads are aids for android…

  • http://www.androidcommunity.com Cory Gunther

    eww

  • Bryanwest92

    Sprint does the same thing..
    I thinks theirs is sprintzone or something similar..

    • revcoop

      Yup I get them on my android phone on Sprint.

      • HTC_Tygor

        Yes, but you can very easily turn those off from inside the settings on the Sprint Zone app.

      • revcoop

        I wonder if T-Mo offers that option

  • Bbourgeois87

    Titanium backup > freeze and there you go.