It’s been four months since Samsung introduced the Galaxy Note 7 which means it’s been that long since the Note 7 problem was made known. Nobody expected it to happen but what’s done is done. The Note 7 impressed us and the early adopters only to be disappointed after commercial release due to exploding batteries. We’ve heard of a number of complaints and soon airlines picked up the story and banned the device from any aircraft.
Samsung was humble enough to admit the problem. Mobile revenues went down a bit and eventually, the South Korean tech giant announced that it is discontinuing production. This was after the recall and replacement programs. Samsung did replace the Note 7 units but new reports were made that even the replacement phones with different batteries overheat.
Samsung vowed to investigate on the problem but it’s taking the company a while. We have no idea who or what group exactly is doing the investigations but we’re certain Samsung will release the results before year-end. The company officially launched another investigation recently. It also partnered with several experts and authorities in product safety from the United States and within the country.
Before the Note 7’s production ended, Samsung said that it was due to faulty batteries. However, it wasn’t the case because even after changing the batteries, there were still incidents of units overheating and catching fire. Samsung said they were able to replace most phones but we don’t know the latest numbers.
Because of this, there are people questioning the safety of the Galaxy S7 and S7 edge and even the next flagship Galaxy S8. Samsung assured that the S7 phones are safe. Meanwhile, the Galaxy S8 is already under development and we can expect it to be announced with force touch technology, 2K screen, AI assistant button, 8GB RAM, dual lens camera, and may probably arrive in two variants.
We’re really curious about this and excited to know the results of the investigation. We’re still hoping though that it’s not complicated enough so Samsung can easily and quickly recover.
VIA: The Investor
