Some Sony Xperia S owners report screen heat, discoloration problems

April 2, 2012
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The display on Sony's Xperia S is pretty awesome: a 1280x720 IPS display in a 4.3-inch phones makes for one of the highest pixel densities in the smartphone world, with color accuracy to match. But aparently all is not well in Xperia town - many users are reporting an unpleasant shift into the yellow spectrum when the phone gets hot, i.e., under any sort of high data or processing load. Sony told Cnet UK that they're aware of the problem, and will repair customers' phones at no extra cost.

According to Sony, the problem arises when the phone reaches a temperature of above 40 degrees Celsius (104 degrees Farenheit). Even so, the company claims that it only affects a small number of units. If your shiny new Xperia S seems a little jaundiced, Sony advises you to contact your local customer service center (which you can probably find by giving Sony themselves a call).

It's got to be said that even the highest-powered smartphones shouldn't be reaching over a hundred degrees in temperature at any time - the only way we've been able to replicate that kind of heat on our own phones is with strenuous WiFi tethering. Even so, temperature has a noted effect on digital screens of all kinds. Check out an expensive car stereo setup after days in a hot car and you'll likely see the same problem. Xperia S owners in the audience, let us know if you're experiencing these issues.


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  • http://twitter.com/pascalbrax Pascal

    Xperia S early owner here.
    True, the border of the screen go yellowish when temperature rises.
    False, Yellow glow is visibile already at 30°~35° Celsius. And it becomes really annoying the higher the temperature gets.
    False, Reaching 40°C is not so hard for an Android smartphone nowadays, keeping the phone idle in your pocket means it’s already around 35°C.
    False, According to many forums, looks like all Xperia S worldwide suffer from this “bug”. I wonder what were they thinking while testing this product in their labs.

    • n jain

      mine too showing yellow tint in 30 clc.

  • Mui Richard Hk

    Yep, got my Xperia s here and it has the same issue…after surfing the web for about 30 minutes on 3G and the screen near the bottom and the right developes a distinct yellow cast…quite annoying to same the least!

  • Meghu doshi

    Sony Xperia S is quite similar to Xperia P as well as Xperia U. Most Important feature is 12 mega pixel camera.They have very high-resolution screen, HD touch screen, an high-quality audio and lots of clout, design is also good.For more details refer http://www.techiecop.com/cellphones/sony-ericsson-cellphone/sony-xperia-s-review.html

  • Cain

    my  xperia s suffer with yellow tint issue too, at the top and bottom of screen, visited service center, they just offer screen replacement not the whole device

    • Malzahar Shady

      did the yellow tint appear again?

  • Belal_alahmad

    I was having this problem with my xperia s and I replacied it with new one two weeks before and I got the same problem in the second one also :D lol

  • http://wirelesscomputing.co/ WirelessComputing

    I have really liked the Sony Xperia S.  The screen looks great.  The 12MP camera takes amazing pictures.

    Here’s my full Sony Xperia S Cell Phone Review!

    Anyone get more than a day out of the battery?

    Thanks,Hunter

    • Nadia Fatkat Alexis

      No if i get 7 hours out of this battery, I get plenty

  • PickledOnion

    I got the Xperia S the day after it came out in UK. I have never had a problem with a ‘hot screen’ or anything yellow. I have had problems with; hot back and phone freezes alot. The back of the phone get so hot it feel like it is burning my leg. My main concern is the phone freezing, any ideas??

    • Ahmedalaraji

       frizzing   with dual core  wow xpera play  good i have

      also i have s2  no freez 

      i thing this phone need ics  quickly

  • Aditya_d_1990

    i bought a xperia s and it didnt even worked for a day at the time of charging the screen went off and the device never came on.

    • STEVECORFU

       I JUST HAVE THE SAME PROBLEM !! PHONE IS DEAD !! 2 WEEKS I USED IT ONLY !!

  • http://twitter.com/wdron Will Dron

    I’ve had to get Orange to replace my handset after suffering not just yellowing but also loss of touch screen sensitivity in a few spots on the display. The bottom of the screen and a strip along the far right hand side have been a particular problem. In fact, sometimes the screen would react as if  were touching it when the handset was sat on a table without anyone near it. 

    I had an HTC Desire for two years before this and thought it was great but was looking forward to improved performance and a larger memory. Was very excited about getting my hands on it and at first it didn’t disappoint. However, this screen issue is a bit worrying – I shall just keep sending them back if it happens again, and Sony will have a serious problem on its hands.

  • Yunche

    my phone get super hot and i can’t turn on anymore. HELP!~

  • STEVECORFU

    I BOUGHT A SONY XPERIA S 2 WEEKS AGO AND FEW HOURS AGO MY PHONE JUST DIED . I HAD ALMOST FULL BATTERY WHILE I WAS TALKING TO MY BEST FRIEND AND SUDDENLY  PHONE GOT OFF !! I M VERY DISAPPOINTED ABOUT THAT ! I THINK IS A BATTERY  PROBLEM !! I HATE ALL NEW MOBILE PHONES! I HAD THE SONY ERICSSON AINO BEFORE , SO  FAR SO GOOD !! I USE THIS PHONE THE LAST 3 YEARS WITHOUT ANY PROBLEM AT ALL!! AND RIGHT NOW AGAIN I USE IT COSE MY NEW ONE DIED COMPLETELY !!

  • daz mc

    i am having the same problem as will dron…….i notice it more when it is warm its so annoying

  • Sim Tu

    my Xperia S touch is not working..I cant drag to unlock the screen for power off or for reboot.. Can anybody help plz???

  • gerry crisci

    fixed mine just deleted facebook and a few other apps and done battery is good now and dont overheat

  • Vipin Kumar Gupta

    I have recently purchased Sony xperia S. It was working fine but suddenly only after one month while using phone i heard crack sounds and when I saw my mobile there was cracks on my screen. when I contacted authorised sony service centre they told that they cant do any thing and there is no provision for repair and denied on the ground of physical damage to phone. When I inquired about the repairing charges, they told me that I need to pay 75% of Invoice value of phone though in market the part was available between Rs 7,500 to Rs 10,000 (Complete touch screen + LED) as this is the policy of the company. This is totally cheating with the innocent people those who are buying Sony’s cell phones. As per them in case of problem, there is no provision for repair and they will only exchange the phone after taking 75% of invoice value though at the time of repair mobile is available at even very less rate. SO ITS REQUEST TO ALL THAT PLEASE CHECK THE TERMS OF SONY BEFORE BUYING ANY PRODUCT. BE ATTENTIVE FROM THIS CHEATER COMPANY

  • Arif

    I have a xperia s but it last only 2 months then its display gone. But touch is working and I can receive call and light is ok but nothing see in display its blind.

  • biko

    xperia s here..so far no problem it’s been 4 months in my hand,i don,t think there’s a lot of problem with this phone..it depends on how you use or abused your phone especially the crack sound as what the guy posted earlier said. and touch sensitive controls and i don’t think that this phone dies after 2-3 weeks,months after purchased, what’s the purpose of testing this product in the lab before they sell to the public?..they don’t have QCO?..even aplle,samsung,etc. name it all..make sense!!!..

  • biko

    xperia s here..so far no problem it’s been 4 months in my hand,i don,t think there’s a lot of problem with this phone..it depends on how you use or abused your phone especially the crack sound as what the guy posted earlier said. and touch sensitive controls and i don’t think that this phone dies after 2-3 weeks,months after purchased, what’s the purpose of testing this product in the lab before they sell to the public?..they don’t have QCO?..even aplle,samsung,etc. name it all..make sense!!!..

  • http://www.facebook.com/penchal.vaddi Penchal Vaddi

    I bought Sony Xperia S LT26i from grey market and used just for 15 days. All of sudden in my hands the device get dead. Even authorised service centers is not accepting for paid service. I think the problem might not be major. Then who will repaire board problem for paid service. It is the Sony company device so they have to do repair either paid or warranty also.

  • damiana sola

    Had mine over six months, gets very hot over 40C, but never once has had this yellow tint everyone is talking about….. Maybe I have the only good phone of the bunch hah

  • http://www.facebook.com/kareem.k2 Kareem Abu Khalaf

    I bought my Xperia s 7 months ago and the phone overheats everytime it’s used for prolonged time. Recently, I was watching a YouTube video on my phone, and all of a sudden the screens backlight is gone, whenever the phone’s temp is like 10 C the screen is ok but anything above that the same problem appears.

  • Nadia Fatkat Alexis

    I bought my Xperia S a year and 3 months ago and it stopped charging with the original charger that came with it, connecting it to a PC or game console like a PS3 would charge it fine but when it connected to an out let it doesn’t charge. Also, it doesn’t hold s charge for more then three hours. This morning while charging it i attempted to take a pic but got an error message saying ‘cannot access camera phone temperature is too high, please wait for your device to cool down’ and as i am typing this my phone is so hot that it actually burns my hand

  • Bidyut Jyoti Sharma

    My Xperia S battery back up is going reduce after updating Android version from 4.0.4 to 4.1.2 and also battery temprature is also high than before. Any solution please to solve this problem…