Samsung denies overheating claims on Galaxy Tab S

July 22, 2014
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You might remember that we wrote about some complaints regarding the newly launched premium tablet of Samsung, the Galaxy Tab S – where the users say that the device’s processor was overheating and was causing deformation on the tablet’s flimsy plastic back cover. Well, a Samsung spokesperson has come out and denied the claim, instead saying that the deformation was due to defective back covers.

Here is the Samsung spokesperson’s statement, as quoted by Android Central:

Contrary to certain media reports, the slight disfiguration that has formed on the rear surface of the Galaxy Tab S has been attributed to a limited number of defective back covers, which has no relation to the overheating of the application processor or the material used for the back cover. We would like to assure our customers that we have already resolved the issue. We ask affected customers to please contact their nearest Samsung Electronics customer service center.

Of course, we’d like to give Samsung the benefit of doubt here, but what would we if we didn’t look out for the little guys, eh? So the question must be, is the heat so intense that these “defective” back covers deform just a tad bit quicker than others? Is this the “defect we’re talking about? Because if it is, then that’s still some mighty hot internals to be able to melt plastic like that.

Samsung reminds all owners that if your back cover is “defective” like in the pictures, then go ahead and get a replacement cover. That replacement one will presumably not deform as quick. But we say Samsung should go one over and just put out temperature test data for the 8-inch Galaxy Tab S. That way they can prove all doubters wrong. Do you own one? How are the temperatures on your Galaxy Tab S?

SOURCE: Android Central


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  • Beh

    Before Samsung should be expected to prove overheading false, those parties alleging overheading need to objectively prove their allegations first. This continuous bashing of all things Samsung, all things plastic, all things not Apple is simply the simmering of those with personal axes to grind and/or stories to sell.

  • rebirthofcool

    suggesting a “temperature test” at this point just proves any lack of design methodology that went through building this tablet, real life torture test including effects of (over) heating should have been performed during the prototyping stage