Is AT&T capping upload speeds on 4G phones?

March 4, 2011
7

There's a movement of angry Atrix fans who think that AT&T is capping upload speeds dramatically on the Atrix 4G. Comparing the new Motorola handset, users can see by using apps like SpeedTest that the Atrix 4G is not only uploading data slower than the iPhone on the same network (to the tune of 4-10 times slower) but is also dropping calls more often (a shock considering the iPhone 4's penchant at reception issues). Users of both phones pay the same cost in data rates, but the Atrix 4G is being clocked by users at uploading no faster than 300 kpbs. Does the evidence show that AT&T is capping upload speeds?

We all know that AT&T is in the process of deploying their “4G” network (Please do not use that EXCUSE to explain the HSUPA CAPPING) but our Atrix 4G phone doesn’t even have 3G upload speeds !

There are so many unhappy paying customers out there and we want to be heard and our phones to work as they are meant to. If this is not resolved before the 30 day return period, unhappy customers like myself will be returning their phones !

It would seem so. And users are mad as hell and they aren't taking it for the next two years. They've started a petition over at Groubal.com to get MaBell's attention. Have you had issues with uploading speeds on the Atrix? You can follow the action on Twitter.com at @ATTFAIL and over at Facebook as well.

[via Groubal]


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  • http://twitter.com/ATT_FAIL ATT FAIL

    Thanks Android Community ! We need more signatures..

  • dwinsmith

    They aren’t “capping” upload speeds. The current crop of devices, iPhone excluded, have HSUPA disabled which means slower speeds. The iPhone doesn’t have it disabled because AT&T has no control over the firmware. When HSPA+ is widely available and active HSUPA won’t matter anymore.

    Kinda disappointed with this article since a quick search would show that people in many different forums figured this out weeks ago.

  • Atrix Owner

    Actually, non of the Atrix owners have complained about dropped calls!! Please correct your article or provide evidence that we are complaining about dropped calls. The false statement is doing nothing but hurting the value of our investment. Thank you.

  • Whyatt

    dropped calls is not an issue, and @dwinsmith, do you not think it is unethical as a business to claim 4g speeds and have the most powerful android phone in a carriers line up to not even match the speeds of an iphone 3gs. We understand HSUPA is disabled.. the question is why? also at&t’s website shows a 4g coverage map now and I am in a supposed 4g area and I have a 4g data plan on my account with a 4g sim and my download and upload speeds are still slower than my friends 3gs…

  • Whyatt

    dropped calls is not an issue, and @dwinsmith, do you not think it is unethical as a business to claim 4g speeds and have the most powerful android phone in a carriers line up to not even match the speeds of an iphone 3gs. We understand HSUPA is disabled.. the question is why? also at&t’s website shows a 4g coverage map now and I am in a supposed 4g area and I have a 4g data plan on my account with a 4g sim and my download and upload speeds are still slower than my friends 3gs…

  • AnnDroid

    People who use AT&T get what they deserve. I left them back in August and couldn’t be happier with Sprint’s uncapped service and no dropped calls.

  • AnnDroid

    People who use AT&T get what they deserve. I left them back in August and couldn’t be happier with Sprint’s uncapped service and no dropped calls.