Android lags behind iPhone in customer satisfaction according to survey

October 1, 2009
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It's hard to gauge customer satisfaction with mobile phones with any real accuracy. There will be lemons among the devices that hit the market and how well the user knows how to use the device will also affect the satisfaction. A new survey from the CFI Group has ranked mobile phones by customer satisfaction.

According the survey the iPhone has the most customer satisfaction at 83% and Android is tied for second with the Palm Pre at 77% satisfaction. The Blackberry sits in third with 73% satisfaction.

Rounding out the list is Palm Treo with only 70% satisfaction and other smartphones OS' with 66% satisfaction. It's worth noting that AT&T score lowest in customer satisfaction among the major wireless carriers.


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