WhatsApp emphasized that the policy update will not affect the privacy of your messages that you send to your friends or family. They are still supported with end-to-end encryption and cannot be viewed by WhatsApp and its parent company Facebook. What the privacy update is about is changes to how you message businesses on WhatsApp but this in itself is optional. They are also providing more transparency on how they collect and use data for businesses.
An infographic highlights what kind of information is protected from the eyes of WhatsApp and Facebook, like the aforementioned private messages, information about who is messaging or calling you, your shared location, and WhatsApp groups. They also clarified that they do not share your contacts with Facebook and that you can set your messages to disappear and that you can download your own data.
WhatsApp clarified that some businesses will use Facebook’s hosting services to manage WhatsApp chats. So if you message businesses on WhatsApp, they may be able to use the information for their own marketing purposes like targeted ads. But they will be clearly labeled so users are aware of how their data will be used. The FAQ further clarifies some issues but that will probably still not stop users from moving to other messaging apps that they trust.