Brands that start offering cloud services sometimes cannot foresee the fact that if users take them up on their offer, then they will have to take up bigger space. We’re not really sure if that’s the reason why Sony will discontinue their PlayMemories Online service, but it’s a safe bet to say that they were not able to anticipate the volume of photos and videos uploaded. And so they have announced that they are already “terminating” the feature from the Xperia Album application and that the service will officially end by March 31, 2017.

If you didn’t know or notice it yet, since August 15, you can no longer upload images and videos to your PlayMemories Online account. And if you’re super late to the party and were only signing up for the service now, well, you can no longer do so. Don’t worry, you will not run out of cloud storage tools that are available for Android (and other) devices.

By September 30 of this year, you no longer be able to access PlayMemories from your album application. If you need to access your content online by then (if you still haven’t backed it up completely) then you would need to update the app to version 7.9 or later.

The more important thing to take note is that you need to download all of the content you uploaded in PlayMemories before March 31, 2017. That is when all content will be deleted. But you still have a few months to do this, and Sony has given you a tool to help you download all of the content you put on the cloud and then store them onto your computer.

SOURCE: Sony

2 COMMENTS

  1. End august my album app is still uploading to playmemories online. Nowhere does Sony mention that playmemories online will be discontinued. It only mentions that album app will no longer be integrated with playmemories online. It also mentions that online content of the album app will be deleted after March 2017. This is confusing as if uploaded album content is a different part of playmemories online? If all playmemories content is to be erased, then this article is right? Really confused…

    • Agree that the explanations from Sony regarding termination of PlayMemories Online access within “Album” is not very clear at all. However, after reading Sony’s webpage regarding this—perhaps it has been updated with clarification—I take it that PlayMemories itself is not going to be terminated but Album integration certainly will.

      BUT… like you, I am still confused as to whether content uploaded from Album is tagged as such and these are the particular files that will be deleted in March; alternatively, Sony states that “This only affects users who access PlayMemories Online via the Album application. Content accessed using a web browser or other applications will not be deleted”, and so I take it that if you login (once?) with other PlayMemories applications (via Home, PlayStation, or browser), then all your content (including uploaded in past with Album) will be safe.

      http://support.sonymobile.com/us/playmemoriesonline/

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