Samsung isn’t always Number 1. Sure, it’s one of the best tech companies all over the world today but it has been struggling the past years due to different issues. The most memorable and hurtful one was the Note 7 fiasco which prompted the South Korean tech giant to make major changes in quality assurance and implementation of standard protocols. Some business strategies were also challenged but so far, so good. Samsung is seeing success although not as fast and as stellar as before.
We’re positive Samsung is doing everything in its power to gain back the trust and loyalty of the fans. Unlike other big tech groups we know, Samsung has never slowed down the devices through updates. The company never applied such tactic even if the Italian Authority for Market and Competition is saying that Samsung was reducing product performance. Samsung is believed to have never informed consumers that performance or speed may change.
This “planned obsolescence” is a grave accusation. It’s something Samsung fans don’t want to hear. Interestingly, Samsung is kind enough to cooperate with the against to prove otherwise. It will work with the agency to show the world there is no slowdown.
Doing the investigation is the Italian Authority for Market and Competition. An investigation is underway so Samsung fans, cross your fingers your beloved tech giant is safe or is telling the truth.
SOURCE: Nikkei Asian Review
What evidence is there that Samsung slows phones?
Samsung should be investigated. It is sad that I have a Note 8, the flagship phone, and it still has Android N, with the hope of getting Oreo “sometime soon”. Yes, I know it is time consuming to shoe horn the latest version of Android onto devices. But come on, this device arrived in 2017. if OnePlus, Essential, Razer, and others can consistently update and sometimes fork latest Android versions into their newest and older devices, certainly a larger company with much more resources can.
The trouble is, they constantly have to deliver new products, deal with carriers and satisfy the mighty stockholder, instead of the customer.
The answer, take LGs lead, reduce product line, concentrate on innovation and delivering of quality, flawless products and work closer with Google and other partners. They also need to stop trying to be Apple – meaning no need for own Assistant, no need for own payment solution, and other similar initiatives. Concentrate on core strengths, hardware innovation and integration.
Yes, Android is a problem – it is slowing down innovation, especially on the OS UI side of things – case and point, the foldable smartphone/tablet.