It looks like Samsung’s woes are piling up one after the other. The latest one isn’t batteries catching on fire serious, but it is probably very annoying for people, especially those who rely on their mobile devices for working remotely. Several users of the Galaxy S6 and Galaxy S7 have been reporting some weird typing problems when using the Samsung Keyboard when using their phone’s stock email app. While of course you can solve that by using a different email app or keyboard, it still is something that they would have to fix asap.

What users have been complaining about are a bunch of small things that are actually pretty annoying if you think about it. Errors include wrong contractions (I’m becomes I”m) then deleting letters after them, changing words like autocorrect to aautocorret and three to ttree, etc. Important thing like auto replace, auto space, and auto punctuate are also not working. Even the double click period and capitalization features aren’t working right now.

It looks like the errors are happening if you’re using your Samsung keyboard for the stock email app. But if you switch to Google Keyboard or any other virtual keyboard app, your typing goes back to normal (well, as normal as you are). But still, this is a problem that Samsung needs to get a handle on. Just a few tweaks and bug killing should do the trick, if it’s a simple problem.

While it is a small problem compared to the whole Galaxy Note 7 burning batteries and subsequent stop manufacturing debacle, it’s still a problem nonetheless. No word yet from Samsung on what they’re doing to fix the problem.

VIA: Phone Arena

7 COMMENTS

  1. A co-worker and I found that uninstalling the “Android WebView” update (which seems to have uninstalled the App itself) has eliminated the problem. Go into Applications Manager, select the Android WebView app, select “more” in the upper right-hand corner, hit “uninstall update”. When asked if I wanted to replace the viewer with another app, I said “no”. I’m still able to view Chrome, but maybe there are certain sites or content I will no longer be able to see. Oh well, I’m happier with that than trying to type an email with an uncooperative keyboard!

    • I have searched all over for a solution to this bug. Thank you for posting this. It worked like a charm. I agree with you that any web browser issues I may encounter as a result of this fix are outweighed by the ability to use my stock keyboard in the stock email app without all of the glitches. My biggest frustration was that when I typed a date (such as 11/8), it would show up as 11// (two slashes and no date). Your workaround solved that problem instantly.

      I installed the Google keyboard as a stop-gap measure until I could find a fix for the stock keyboard. Both are great keyboards, and the Google keyboard certainly has features not found in the stock keyboard, but the keyboard with number row at the top looks cleaner and less cramped to me than it does when I add the number row to the Google keyboard using the PC keyboard option. The Google version adds characters to the number row, leaving less space between the numbers than what you see on the Samsung stock keyboard’s number row.

    • This solution worked for me as well. On Verizon Galaxy S5, Android version 6.0.1, using Samsung Keyboard. Auto punctuate was working fine in gmail but had stopped working in the email app. Uninstalled Android System Webview update, reverting from 54.0.2840.85 to 51.0.2704.81, and voila, I can end a sentence again. Thanks!

    • Thanks E! This worked even though I just downloaded and installed the latest software yesterday. Guess the still have entered fixed the issue. And mine was doing it in the email app and the yahoo app.

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