What’s up with Project Fi? We don’t hear much about Google’s wireless service for the simple reason that only a select group of people has access to it. Even if you want to use it, there’s still the invite you have to wait for. It’s sort of an exclusive offering initially so we don’t have a lot of people complaining or talking about it.

Google launched the Project Fi program ten months ago. It’s been almost a year since we started hearing rumors about the tech giant’s take into the cellular connectivity game. The company values the clients very much and now we’ve got news that it’s doing away with the invites. This means, Project Fi is now open to everyone in the United States. No need to wait for an invitation because the service is now available for all people across the country.

So far, so good. Not only for the Project Fi customers but also for Google who learned a number of new things about the American consumers.

(1) Project Fi customers love to travel
(2) There’s lots of high quality public Wi-Fi
(3) People like data on their data
(4) Connectivity isn’t just for phones
(5) Project Fi customers like getting support from a real person
(6) Project Fi customers are creative
(7) We all want to skip the line

Many of the Project Fi customers are known to be always travelling. About 15% of the customers used the service abroad. Of the 120+ countries supported by Project Fi, customers have visited 110 of them while using the cellular connectivity and without having to pay for extra roaming cost. Google’s Wi-Fi Assistant tool has found numerous high-quality hotspots. About half of all customers use these public hotspots whenever possible.

Project Fi customers are also found to use a lot of data on their phone at about 1.6GB average every month. When talking about connectivity, customers don’t only connect from their phones but also from their tablets and cars. As for customer service, most people reach out to real people for support through chat, email, and phone. Customers are also described to be highly creative based on their creations from building blocks provided Google sent out last Christmas.

SOURCE: Android Official Blog

3 COMMENTS

    • $10 a GB is not high, at least not in the US. Verizon charges $15 for a GB above your plan and will do it even if you go 1MB over.

      Project Fi charges by the megabyte. It’s $0.01 per MB. You prepay, but then you get money returned to you for unused data – or charged more for excess day, but it is done by the megabyte.

      So if you use 1451 MB in a month and paid for 2GB, you will get $5.49 back from Google.

      You go over on AT&T or Verizon, you pay for a full GB that you never get to use all of. You go over on T-Mobile and you get bumped down to 2G. Use too much Sprint and you get throttled.

      Project Fi switches seamlessly between LTE and Wifi and gives you the data you need, when you need it. You never pay for any more than you need – other than an extra half a penny for that unused 500K.

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