Verizon offers Sandy victims relief by waiving phone bill – or part of it

November 7, 2012
6

The aftermath of Hurricane Sandy has been severe, for some more so than others, but either way it's a sad situation. It's nice to see parties from all sides come together for the good of this great nation, whether it be politics, or the cell phone companies teaming up. Today we just learned that Verizon pulled some strings and in a thoughtful gesture will be waiving the bill for many of their customers.

T-Mobile and AT&T teamed up and were allowing free and unaltered easy roaming between between networks so friends and families could have full phone access, and now Verizon has announced some awesome news that is quite surprising. While Verizon gets a bad rap by many for charging fees and what not, this is a very nice gesture and something worth giving a shout out for. Well done Verizon!

Verizon has stated that some customers in New York and New Jersey will not be billed this month for their cellphone usage -- although this only is aimed and voice and text usage. Users will still be billed for any data charges they've incurred. Here's the statement from Verizon:

"Customers in portions of New York and New Jersey will not be billed usage charges for domestic voice and text usage incurred between October 29th and November 16th 2012. No action is required by our customers to be eligible for this program."

When they state no action will be required what this means is users won't have to pay their bill, and then wait for credits, or call and confirm that they'll be included. All customers within the selected areas simply won't be billed for the dates mentioned above. To see if your area is included you'll want to click here. Those not in any of the mentioned areas can also call 1-800-922-0204 and ask for a waiver on a case-by-case basis.

It's great to see Verizon Wireless taking this step to help those in need. One point for Big Red!

[via InformationWeek]


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  • TheShadow

    Fix the headline…. waiving. You got it right in the article, though.

    • http://www.androidcommunity.com Cory Gunther

      typo. thanks

      • auglove3rd

        Also there’s a “between between” and an “and” where it should say “at”. For fifty bucks an article, I’ll proofread for you.

  • MICHAEL CARACAPPA JR

    I don’t know about anyone else, but my plan has unlimited talk and text and limited data. Being that the voice wasn’t working well during those dates ( i live on long island, so I experienced this first hand) I actually used more data then I usually do. Because the cable was out I ended up using 1.5 GIGs in 4 days (no wifi, I used the data for voice calls via talkatone app and watched local news coverage via news 12 app. ) up until then for that month I used 2.5GIGs for the whole month. ( just to give a comparison of my normal usage.) I wonder how they will treat plans like mine. Thankfully I didnt go over in my data…..just made it to my 4 GIG limit on the last day of my billing cycle.

  • grammar nazi

    Who rights this stuff. Good article, but several typos.

    • Eye4Detail

      Truly hoping this is a joke.