Damaged smartphones and phablets, especially the ones that you bought for a lot of money, are a living and very real nightmare for gadget owners. No matter how careful you are in handling your phone, accidents will happen. You will drop your phone. You will spill something on it. No matter how tough your phone supposedly is, there will be damage at one point. And if your warranty is expired, good luck then. Samsung is now offering a product that will somehow set your mind at ease when it comes to this problem.
Samsung’s Protection Plus Mobile Elite is a service that will extend the warranty of your device to two years after your original 1-year warranty has expired from the time you purchased it. For now, this only covers four Samsung devices: the Galaxy S4 and S5 and the Galaxy Note 3 and Note 4. This is understandable, since they are some of the more expensive smartphones/phablets out there. There isn’t any word yet if they will also be offering this product to cover other Samsung devices, although the higher-end tablets should probably come into consideration,
During the coverage period, when your device suffers from such things as accidentally cracked displays (deliberately cracking an expensive device is a no-no supposedly) or liquid damage, you can make up to three claims. Samsung promises 24/7/364 days support (we don’t know what is that one day where they cannot offer customer support) and a speedy resolution to your damaged product. They should also probably offer a short lecture on how to protect your gadget when you’re in it for the third time.
You can avail the Protection Plus Mobile Elite plan for $99 for the Galaxy S4 and S5 while you need to pay $129 for the Galaxy Note 3 and Note 4. But it’s not exactly free as you need to pay $75 (Galaxy S4 and S5) or $95 (Galaxy Note 3 and Note 4) plus applicable tax everytime you make those three allowable claims. But that is probably better than having it fully repaired or replaced on your own.
SOURCE: Sammyhub
