Software and OS updates being pulled or discontinued usually happen but they’re something we don’t want to be reporting. Such happens when a significant number of complaints have surfaced and gadgets are going bonkers for whatever reason. The latest major update pulled was the One UI 4 stable build for the Galaxy Z Fold 3 and Z Flip 3. The Pixel 6 and Pixel 6 Pro are facing the same challenge as the Pixel 6 December update has been pulled over the weekend. Google did release the December 2021 update but was quickly deleted.
Google published a quick announcement about the December 2021 update being paused. Only a few Pixel customers have received the update. Those who have yet to get it are left disappointed. But then it’s better than having to your phone calls dropped or disconnected.
That’s what some users have been complaining about after they installed the December 2021 update. The issue was introduced only after the recent update. Here’s a post by Google:
The Pixel team paused the December software update to Pixel 6 and Pixel 6 Pro devices after some users reported calls were dropping or disconnecting. We have now identified a fix that will roll out in a software update by late January. This update will also include all the fixes and improvements that were originally planned in December. If you received the December software update on Pixel 6 or Pixel 6 Pro and are still experiencing mobile connectivity issues, you can revert to the previous software version using the Android Flash Tool (flash.android.com) and performing a factory reset. Please back up your phone before restoring to the previous software version. If you are not experiencing mobile connectivity issues, no action is required. We sincerely apologize for the inconvenience and appreciate your patience as we roll out the fix.
Google said it has identified a solution. The update will be available this January and will include enhancements and fixes. Google advised consumers to simply revert to the previous build if the mentioned issue of calls disconnecting is present.
The problem seems to be happening only to a few units. Google mentioned no action is required if there is no connectivity issue. It is also advised you backup your phone before reverting to the older version. It’s a precaution everyone should be heeding.
