There has been a bit of confusion on whether unlocking the bootloader on the new Moto X Pure will void the phone’s warranty. The official communication on the bootloader unlocking site of Motorola says that unlocking the bootloader will void the warranty unless the phone is considered a “Developer edition” phone. At least, someone from Motorola’s customer service team has clarified the issue.


The problem lies with the fact that the Moto X 2014 Pure edition was considered a “developer edition” phone, hence the warranty was not voided when you unlocked the bootloader on it. By naming convention the 2015 Moto X Pure sounds definitely like the aforementioned 2014 handset, and so people are asking if the 2015 Moto X Pure is considered a “developer edition” phone, which will then NOT void the warranty even if the owners proceed to unlock the bootloader.

A Motorola Forums manager named Matt said that the 2015 Moto X Pure is not considered by the company as a developer edition phone, and so unlocking the bootloader will void the warranty. He also added that if a “physical material failure” happened to the phone, like a bad volume rocker or a speaker failure, the warranty may still be covered as long as there are no signs of physical abuse and that the defect is not in any way software related.

Moto-G-2015-Review-7475

Unlocking the bootloader is one of the first steps to gaining root access and tweaking your phone to accept custom ROMs and other tweaks, hence a lot of hardcore Android users tend to need to do this on their phones. Good thing that Motorola has at least given some clarity to the issue.

SOURCE: Motorola Forums

1 COMMENT

  1. I tried it with the Moto X Pure Edition 2015. The lady said it is unlockable. Offered no assistance. Don’t worry, won’t void your warranty because they won’t even let you try.

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