Tag: customer service
Amazon Mayday live video support is no more
We haven't been featuring Mayday but this special service by Amazon will soon be gone. Not the full service yet but the live video...
OnePlus Support on Twitter is not helping the company at this point
We have great respect for what OnePlus has done to the smartphone industry. As a small startup with practically a little over 5 years’...
Sony launches expanded Xperia Care services
Sony wants to bring solid technical and customer support to their users, and has rolled out some additions to their customer care and after-purchase...
Google reportedly hiring for Nexus call center
Could Google be looking to hire Android experts to get ready for the launch of their next Nexus device? If this ad discovered by...
ASUS Transformer Prime GPS dongles shipping now
Last week ASUS opened up a registration page for owners of the Eee Pad Transformer Pad who were dissatisfied with the all-metal tablet's GPS...
ASUS opens registration for Transformer Prime GPS dongle
If you're an owner of the ASUS Eee Pad Transformer Prime, listen up: you're automatically eligible for a free GPS dongle to alleviate some less-than-stellar satellite reception. ASUS...
ASUS Transformer Prime GPS dongle pictured
We're going to need need a bigger dock. After months of complaints of low GPS reception on ASUS' flagship Eee Pad Transformer Prime tablet,...
HTC offers “immediate fix” for One S chipping issues
Remember that highly-touted Micro Arc Oxidation metal finishing technique that HTC went to such great pains to note when they revealed the One series?...
ASUS confirms GPS dongles for Transformer Prime owners
Yesterday we posted scattered reports coming from members of ASUS' official support forums, indicating that the company was planning on releasing free GPS dongles called...
Different survey says AT&T tops the US in customer service
Today Verizon announced that the folks at JD Power and Associates rank them right at the top in customer service and satisfaction here in...
Verizon tops the US in customer service, says JD Power and Associates
Verizon let us know today that they came out on top in J.D. Power and Associates Wireless Customer Care Full Service Study, ranking the major...
Verizon’s 3rd 4G outage this month ends, activation servers may be down now
Verizon Wireless customers have a lot to be angry at for the moment. The carrier posted on Twitter that the latest of its 4G...