Words With Friends Mysteriously Disappears from Honeycomb Devices

June 28, 2011
16

Paper, snow, A GHOST! These are the things you'll be thinking about when you realize that, if you've got the same situation going on as us and our good pal Cameron over at Android Police, your Honeycomb device(s) no longer has Words With Friends installed. Shoot! What happened? Did a phantom come and swipe it up? Nay! It appears instead that Zynga's had some sort of support error happen and, believe it or not, they've got no idea! Normally what we'd do in this sort of situation is call the authorities and inform them that their game is broken directly, but the whole Android world needs to know that they're not going nutso!

Now, this is a sort of strange situation, as normally when a pandemic such as this occurs, it's when an app is updated. In this case, it appears that whatever Zynga has done on the backend has affected every single device running Honeycomb. When seeing that our Words With Friends in some cases opened to a black screen and in some cases had its icon disappeared entirely, we emailed Zynga, then did a quick search of these internets to see if anyone else had the same situation. What do you know, Cameron certainly did, and the email response to C was the same to me:

Thank you for contacting Zynga With Friends Customer Support!

Currently, Words With Friends and Chess With Friends are only supported on Apple iOS devices (iPhone, iPad, and iPod Touch) and Android devices. We are working to support other devices and hope to provide access to our players using these other devices in the near future.
You can follow us on Facebook at:

http://www.facebook.com/WordsWithFriends and 
http://www.facebook.com/ChessWithFriends

Thank you for the inquiry!

Kind regards, 
Gavin 
Zynga With Friends Customer Support

This makes us rather suspicious of the similar said nature of the reply, of course, so a posting we did go. Furthermore, if you take a look at our massive list of devices in the Android Market, you'll see every single Honeycomb device popping up as incompatible with the game:

Now what's to be done? Wait, young padawan, just wait. With several Android sites on the case including your beloved Android Community, results are surely swiftly on their way. Meanwhile you'll have to bite the bullet and play on your slightly smaller screens!


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  • http://twitter.com/TommyDaniel Tommy Thompson

    My tab 10.1 still has it installed.

    • http://androidcommunity.com/ Chris Burns

      have you tried opening it?

      • Anonymous

        Yeah, works just fine

      • http://twitter.com/TommyDaniel Tommy Thompson

        But now I am trying to figure out how and why I have 2 Disquis’s…LOL

      • http://twitter.com/TommyDaniel Tommy Thompson

        But now I am trying to figure out how and why I have 2 Disquis’s…LOL

      • Anonymous

        Yeah, works just fine

  • http://www.facebook.com/profile.php?id=13930619 Josh Bosch

    I’ve still got it on my Xoom with 3.1

    • http://androidcommunity.com/ Chris Burns

      have you tried opening it?

  • http://twitter.com/xguntherc Cory (xguntherc)

    Yup, I have it on my Xoom and when I open it I get an instant FC and it goes back to the Application Tray. It is so fast I cant even read the error.

    I’m not sure if this started after the recent update, or what but it is odd

  • http://twitter.com/xguntherc Cory (xguntherc)

    Yup, I have it on my Xoom and when I open it I get an instant FC and it goes back to the Application Tray. It is so fast I cant even read the error.

    I’m not sure if this started after the recent update, or what but it is odd

  • Txskibum

    Its still there on my 10.1…  I just cannot update it…  I installed it before the last update (that was released about a week ago or so).

  • Hunydew01

    Mine went ape nuts. Had to update or I couldn’t play….but I can’t update, bummer…I was in the middle of some nail biters ;)

  • (former) WWF addict

    A Dec 29 Words with Friends software “update” once again made it incompatible with tablets running Honeycomb. The game force closes every time it is opened, and uninstall-reinstall cycles don’t fix anything.
    You should check out the comments in the Android Market for more detailed user complaints.
    The whole point of social games like Words with Friends is to get us sad people addicted to them. Why isn’t user misery be a top priority for these people? How is it possible that Zynga has not fixed the problem in 12 days?

  • http://profile.yahoo.com/5FSOWCBUKA6BQSFEP7KZCGW55E Word

    Its very interesting game..I love this game specially its my way of spending time with my family..Sometimes I use the ANAGRAMMER to give me some hints in times I’m in trouble..

  • Tracy Tyson

    And it is also trying to force an update on Gingerbread as well. My husband has a Kobo Vox that ran Words with Friends quite happily until an hour ago but now the App insists on taking you to Google to perform an update. As the Kobo Vox is not linked to an Android phone I cannot perform the update, nor will Words run through Facebook anymore either. Please help as its so frustrating.

    • Bart

      Did you ever get a response to this question?  We have the same problem. Very disappointing. I am now playing words w friends on my cell phone?
      Would like to get it back to playing on my Kobo Vox.