Verizon’s Galaxy S5 has camera bug, no fix in sight

April 24, 2014
8

All the hype, all the waiting; preregistration, preorders, color choices — all for the Galaxy S5. The device, which has already sold a veritable ton of devices, has an issue that’s causing many owners anguish. If you’re on Verizon, you might know what we’re referring to.

 


It seems the camera on the Galaxy S5 from Samsung has an issue that’s plaguing Verizon models. When opened, some users are reporting they see a message of “Warning: Camera Failed” in the camera app rather than the viewfinder. There doesn’t seem to be anything causing the issue — it’s just a bug.

Rebooting the device yielded no solution, nor did force closing the app. Factory reset? Nothing. The camera on many Galaxy S5 devices via Verizon just plain doesn’t work. The only recourse is a replacement device, but that might be a crapshoot.

No official word on when a fix for this issue is available, either. That means you’re stuck going into a Verizon store, dealing with some poor representative who has as much info as you about the situation, and possibly replacing the device for another that has the same problem. Aside from the camera woes, the Galaxy S5 works just fine, so if you can stomach the wait for a fix -- that’s likely your best bet.

Source: XDA

Via: SamMobile


Recent Stories
  • Johnny Garcia

    Woo hoo I’m the 1st comment champ. :)

  • Alan

    why only on Verizon? what did V do to make it so different?

    • Alan

      I switched to T-Mobile, and have never been happier …this is just another reason :)

  • wcjeep

    I saw a comment somewhere. The user had already downloaded the new Google camera app for kit kat. The app worked fine while the stock Samsung continued to fail. Might be worth a shot? My vzw S5 is still OK.

  • BDWilliams85

    I have an S5 with Verizon and I got it on opening day and have no issue at all with my camera

  • Anonymoused

    I have the Verizon S5 and no issues at all. It’s not “plaguing” Verizon users. I will, however, admit that the Sphere mode is AWFUL.

  • Robert John Hebert

    Almost as bad as the low-light camera performance of the Verizon Galaxy Note 3, there is none, it’s terrible, worse! And shitty WiFi and LTE 4G radios to boot. Beta hardware at best. Give me my money back. And, I shouldn’t even mention the Galaxy Gear since it doesn’t do anything useful.

    • krym73

      The only one that sound dumb here is yourself, I know many ppl whom use the Note 3 myself included, and the low light and camera modes work just fine if you know what your doing.