Verizon Reducing Return Policy to 14 Days?

January 9, 2011
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Today we received a tip from Verizon (or someone posing as Verizon, I suppose*), saying that Verizon will be reducing their return policy time to a total of 14 days from the sale date. The amount of days in effect when this post is written is at 30 (with 14 being the number for tablet devices,) and Verizon says this new amount of days will he helpful in allowing them to "provide a great customer experience given our success with reducing and managing device returns through our customer-focused retail location and online processes and our best-in-class device portfolio." Shwa?

**Image courtesy of flickr user RetailByRyan95

*I only say suppose here because as we've checked on this story flowing in and out of other blogs reporting phone news, there seems to be some air of distrust in this story. Does it seem like a fakie to you? As when you check on VerizonWireless.com for their current return policy, it only extends until January 15th and this new policy is said to take effect on the 16th, we're inclined to believe the news clip to be real. Take a read of this new news clip:

Starting January 16, we will introduce a 14-day return policy on new devices, similar to practices of other major retailers of consumer electronic products.  We believe a 14-day return policy will let us provide a great customer experience given our success with reducing and managing device returns through our customer-focused retail location and online processes and our best-in-class device portfolio.  We believe the change is consistent with the growing importance of choosing the right data plan, features and device the first time.

Oh Verizon, you silly goose.


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  • Storm14k

    Its to protect them from a flood of iPhone returns when people see how limited it is.

  • Chris Burns

    lol

  • http://www.twitter.com/0droid_master0 Droid Master

    LOL Storm14k! I totally agree. If these Iphone losers and lunatics are anything like they are on AT&T, then Verizon is being VERY SMART! 14 day Buyer’s Remorse Policy with an ETF Fee of $325… gotta love it! “No cwedit fo yu!”

    But there is one thing to mention… Verizon started the $325 Smartphone ETF policy… ATT, Tmobile, Sprint followed…. Verizon starts the 14 day BR policy… I guarentee you ATT, Tmobile, and Sprint will follow.