Verizon preparing a fix for poor data signal on the Galaxy Nexus

December 19, 2011
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Android Community got a huge response when it articulated the issues that early adopters are having with the Verizon Galaxy Nexus' data signal, and it looks like we weren't the only ones receiving complaints. Verizon has acknowledged the data connection problems via Twitter, and says that a software fix is currently in the works. While the company gave no time frame for implementing the update, Nexus phones are updated directly from Google's servers, and usually very quickly - perhaps the upcoming Ice Cream Sandwich 4.0.3 release will ease some early users' woes.

A common problem among all responders seems to be low signal data, about half what similar Verizon phones are experiencing in the same places. THe problem exists for 4G LTE, 3G, and sometimes even wifi, leading many to suspect there's something wrong with the device's wireless radio system. Handoffs between 4G and 3G seem particularly problematic, with long periods of no data. I have personally experienced 5-20 minute gaps waiting for the phone to make a 3G connection after booting up.

The problems don't seem to affect the voice reception - calls are at least as clear and solid as any Verizon phone. And after a little personal testing, I'm finding that actual data speeds are as good or better than my other review units. But finding and keeping a connection continues to cause headaches. Let's hope that Verizon and Google can get a fix together soon, and hopefully adress the poor battery life issues that many users are experiencing as well.

[device id=1740]

[via Droid Life]


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  • http://twitter.com/mykie242 mykie Gunderson

    Verizon should prepare a fix for carrier intervention and obstruction on a Nexus device.

  • Kmoore099

     Unbelievable!!!! When I saw this post, I felt vindicated. I’m on Long Island NY. On Friday 12/16 FedEx delivered my Samsung Galaxy Nexus. I only had one bar of signal strength. On Saturday my signal was dropped several times and the reset took several minutes. Additionally, my battery was gone in under 3 hours.  PS: With the extended battery, the Galaxy will still fit in my new belt holder. My OG Droid typically had 3 or four bars. My wife’s new iPhone 4S typically has 3 bars, but the signal is constant and STRONG, even in my basement!On Sunday I called Verizon and they told me to keep the phone at 3G (which also only provided 2-bars) and see what happens. This would spare the battery and help the signal. On Monday I called Verizon about the Galaxy phone volume being very low. I missed several calls.  Verizon registered my complaint to Samsung. I know its a software issue because others noted that installing the APP “Volume+” would fix the problem. These were Verizon handsets not the GSM ones people were complaining about! Still…I LUV THIS PHONE!!!!
    Unbelievable!!!! When I saw this post, I felt vindicated.
    I’m on Long Island NY. On Friday 12/16 FedEx delivered my Samsung Galaxy Nexus. I only had one bar of signal strength. On Saturday my signal was dropped several times and the reset took several minutes. Additionally, my battery was gone in under 3 hours.  PS: With the extended battery, the Galaxy will still fit in my new belt holder. My OG Droid typically had 3 or four bars. My wife’s new iPhone 4S typically has 3 bars, but the signal is constant and STRONG, even in my basement!On Sunday I called Verizon and they told me to keep the phone at 3G (which also only provided 2-bars) and see what happens. This would spare the battery and help the signal. On Monday I called Verizon about the Galaxy phone volume being very low. I missed several calls.  Verizon registered my complaint to Samsung. I know its a software issue because others noted that installing the APP “Volume+” would fix the problem. These were Verizon handsets not the GSM ones people were complaining about! Still…I LUV THIS PHONE!!!!

  • http://thejamhole.com The Jamhole

    Is this not the worst launch in the history of verizon? Is anyone else noticing the screen scratches really easily? I compare it to my droid x that is years older, not using any screen protectors, and the droid x has fewer scratches then my brand new galaxy nexus. What’s up? There is no software fix for a crummy piece of glass. I thought samsung had a deal with corning?

  • Deanamarieholt

    I Have A Verizon Pantech Link That I Just Got In January,2012. Its A Pre-Paid Phone But I Had Just Expierenced Today That I Still Have Minutes But I Have No Service And It Won’t Let Me Call To Try And Fix The Problem. I Don’t Know What To Do And I Cant Get To A Verizon Store. And Helpers?