Carriers

Verizon Wireless tops ACSI customer satisfaction survey

Verizon Wireless has taken top honors in a recent American Customer Satisfaction Index (ACSI) survey dealing with wireless service. This survey took a look at the big four carriers, which includes Verizon Wireless, Sprint, T-Mobile and AT&T. In addition to overall customer satisfaction in terms of the carriers, the survey took a look at items such as the manufacturers behind the devices.

AT&T’s ‘It Can Wait’ campaign gains the support of other carriers

While we have seen campaigns against texting while driving from several of the US based mobile carriers, it looks like the four main carriers will soon be coming together under one slogan. That slogan should sound familiar to many as it is already existing. Basically, Verizon Wireless, T-Mobile and Sprint will unite with AT&T under the It Can Wait platform. The four carriers will be joined by 200 other organizations and the campaign will begin showing in television and radio commercials this summer.

ItsOn tipped to launch as Verizon MVNO with focus on plan flexibility

It looks like those in the US will soon have another wireless carrier to pick from. This latest will be introduced by ItsOn Inc, though the name of the service has yet to be announced. Charles Giancarlo from ItsOn has said the service (and the name) will be announced later this month and it will bring a focus on flexibility. The service will be a pay-as-you-go offering and while that does mean paying full price for your device, it also means you will not be tied into any long term carrier commitment.

ACLU going after wireless carriers over Android security updates

We often hear complaints surrounding the topic of getting updates on Android devices. While this seems to have been an ongoing complaint for many, it looks like it is now getting some attention from the American Civil Liberties Union (ACLU). In this case, the ACLU has filed a request asking the Federal Trade Commission (FTC) to look into the lack of updates coming from the wireless carriers.

Samsung GALAXY S 4 official US launch confirmed for 7 carriers

Just as we all expected it looks like Samsung's new flagship GALAXY S 4 will be widely available shortly across the U.S. with 7 carriers all on board to release the device. When can you get the GALAXY S 4? All 7 carriers are launching between April and the end of May, and it looks like we should start seeing the devices hit the street in a matter of weeks from folks like AT&T and T-Mobile.

Verizon CEO would consider dropping two-year agreements

T-Mobile recently had their UNcarrier event which saw a shift from the priority being on two-year agreements to a new system where the customer would simply pay a small downpayment at the time of purchase and then make payments on the handset they choose. Of course, the option to pay for the device in full up front is also available for the customer. The key here though, T-Mobile does not have the same two-year agreement system anymore and it looks like other carriers are watching closely.

US carriers confirm Samsung GALAXY S 4 launch plans

Based on details that came by way of the Samsung event and the wording from the press release, we already knew that the GALAXY S 4 would be available with a wide variety of carriers in the US market. In fact, Samsung noted that the GALAXY S 4 would be available with AT&T, T-Mobile, Verizon Wireless, US Cellular, Cricket and others from the second quarter.

T-Mobile, MetroPCS merger gains FCC approval

The Federal Communications Commission (FCC) has approved the merger between T-Mobile and MetroPCS. This news comes in follow-up to the thumbs up that we recently saw coming from the Department of Justice (DOJ) and ahead of the shareholder vote. MetroPCS has a shareholder meeting schooled for April 12 and have already pushed for approval noting that if the stockholders were to vote against, they could make “no assurance that MetroPCS will be able to deliver the same or better stockholder value.”

AT&T takes a shot at T-Mobile in latest ad campaign

Some new ad campaign material has surfaced showing the folks from AT&T throwing a few hard left hooks and punches to T-Mobile. It wasn't very long ago that these two nationwide carriers were being all friendly, as they tried to get a deal done and merge. Sadly now that the merger won't ever be happening AT&T is looking for a fight and has something to prove.
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