Apple

Samsung beats Apple in smartphone consumer satisfaction survey

Samsung just went past Apple when it comes to customer satisfaction at least by two points. This is according to the recent American Consumer Satisfaction Index which surveyed 70,000 consumers before 2014 ends. The results are in and show that Samsung beat Apple with a score of 81. That's also a huge increase from the South Korean giant's score of 76 last year. Meanwhile, Apple's score went down more than two points from last year.

Rockstar Consortium to end patent wars, sells 4,000 patents

Early Christmas gift or hell freezing over (again)? Rockstar Consortium (not to be confused with Rockstar, the game developers) and patent clearinghouse RPX have announced an agreement that would transfer ownership of 4,000 patents that the consortium owns over to RPX. And as part of that agreement, Rockstar has agreed to drop all ongoing patent lawsuits against the likes of Samsung, LG, and HTC. Sadly for Google and Cisco, this announcement comes after they've agreed to settle a similar patent squabble with Rockstar last month.

Samsung working out deal to compete with Apple Pay

The relatively warm acceptance of Apple Pay – Apple’s wireless payment system that allows owners of the latest iPhone models to wave their smartphone instead of swiping your card to pay – has probably forced Samsung to look for a competing system using its own line of smartphones. The South Korean gadget giant is reportedly in talks with US payments startup LoopPay to make this happen.

Samsung Proximity to take on Apple’s iBeacon technology

It has now become a race as to which proprietary technology will be able to revolutionize the way merchants and businesses interact with our smartphones. After Apple announced their iBeacon in the middle of last year, which they said would simplify payments and offers for retailers, there hasn't been much major development from their end, and many consider it still in the initial infancy stages. Now Samsung has announced they are working with several systems to be able to bring the Proximity Platform to retailers and consumers.

Ex-iPhone users can now deregister iMessage

Apple’s iMessage bug has been affecting a lot of Android users but it’s only now that the Cupertino company has finally released some fixes. Android fans who have been trying to use the iMessage have been experiencing problems especially when it comes to using their old numbers used for the messaging service. Problem was the ex-iPhone users who still wanted to use their iMessage accounts or numbers haven’t been receiving texts and messages because their cellphone number was still associated with Apple’s SMS system.

84% of global smartphone shipments in Q3 were Android devices

The latest metrics are in from Strategy Analytics looking at the share of the global smartphone ecosystem held by each mobile operating system. The numbers show that Android is by far the most popular mobile operating system out there. Android captures 84% of the global smartphone market share for Q3 2014.

Fingerprint-locked smartphones may be used as evidence

A ruling by a judge in Virginia Beach in an attempted murder case may very well change how the court views fingerprint-locked gadgets as evidence in ongoing cases. The judge granted the prosecutors petition to have access to the defendant's smartphone, saying that unlike password or pin protected devices, biometrics is considered a physical object and so you can be compelled to relinquish it, just like DNA or fingerprint evidence.

Latest Q3 2014 IDC figures show Xiaomi now 3rd in smartphones shipped

While some brands and markets may have already plateaued when it comes to smartphone consumption, there are still those in the emerging market that have just found their stride, as more options become available to the consumers. Samsung and Apple may still be top in terms of quantities shipped, but other brands, particularly the curious case case of Xiaomi, are playing catch-up to the big boys, indicating the shift in terms of which regions or countries OEMs should focus on.

Another pharmaceutical chain drops NFC payments

A few days after Rite Aid pharmacies announced they were not accepting any more payments from NFC mobile payment systems like Google Wallet, another one has followed suit. Fellow drugstore chain CVS if also discontinuing the payment system used by several platforms including the new Apple Pay, but the reasons may be self-serving (as expected) although highly inconvenient for customers who have only just started using mobile payments.
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