If you're a frequent Google Play Music user, you might have noticed that there are times when your downloaded songs and playlists are being wiped out. Apparently, a number of users have reported the same thing. This happens when the phone has a microSD storage and the card is taken out for some reason. The first explanation given by a Google Play support agent to a Play Music user who asked about the problem was that it was a copyright protection feature of the service. That’s understandable but wrong.