Sprint updates us on a few issues in the Epic 4G 2.2 Upgrade

February 24, 2011
12

For those of you who have been anxiously, and patiently waiting for the Android 2.2 FroYo update for all the Samsung Galaxy S devices. The last few weeks have finally been good to you. Although we all can agree it took way, way to long. Time has came and you all can now upgrade to Android 2.2 Sprint has just released the update to the Samsung Epic 4G back on the 21st, update EB13 to Android 2.2.1 and we have heard a few people were having issues. Today Sprint has updated everyone on there official forum about what was going on and how to fix these small issues.

UPDATE:
If you are experiencing issues related to data connectivity following the upgrade or SD card issues when attempting to access photos, music, etc. a hard reset has been reported to resolve the problems. A hard reset or downloading the update via Samsung's website will wipe the data on your device. You can backup your data prior to performing a hard reset or using the Samsung download with an application such as MyBackup Pro from the Android market.

To hard reset your device:
1. Turn off your phone
2. Hold the volume down, camera and power buttons until the system recovery screen appears.
3. Use the volume keys to scroll to wipe data/factory reset and select that option using the home key.
4. You will see a warning on the screen telling you that you are about to reset your phone and erase all your personal information.
5. Press the volume up key to proceed. Press the volume down button to exit and not reset your phone.
6. After the reset is complete, use the home key to select reboot system now.
7. Your phone will turn off and turn back on.

Sprint also mentioned some users may be having issues with Calender sync after updating to EB13 (Android 2.2.1). If you are having issues with that they recommend you do the following:
Navigate to MENU>SETTINGS>APPLICATIONS>MANAGE APPLICATIONS and select the "ALL" tab. Go to both Calender, and Calender Storage and press "Clear Data" on both of them. After this go back to your sync options and just uncheck and recheck Sync Calander so it re-sync's with Google and you should be good to go. Now enjoy yourself some Android 2.2 and go get Adobe Flash 10.1 in the Android Market so you can watch tv, enjoy the full web like it was intended, or even play some Flash based games with apps like Kongregate. If you would also like to read AC's original review of the phone you can read that at Epic 4G Review

[via Sprint]


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  • kaibab

    Funny that after that long they can’t get it right

  • Jonash

    o I have an epic and have not received a notice for an update due to this wtf….anyone have a link I can use to update my phone, would love to have 2.2 FINALLY tired of waiting on sprint/samsung to get it right…..a hard reset does not bother me if needed, any help would be greatly appreciated.

    • http://twitter.com/chrismcgillx89 Christopher McGill

      dude they pulled the update. i did manual install…do it screw da wait

  • Kaibab

    @jonash, read the article…you can download it from Samsung’s website

  • http://www.facebook.com/profile.php?id=1683535691 Kai Brady

    No problems for me with the official OTA.

  • http://www.facebook.com/profile.php?id=1683535691 Kai Brady

    No problems for me with the official OTA.

  • Michael1

    I flashed mine last night to Android 2.2.1, Froyo, and now it won’t Bluetooth connect to my truck…anyone know how to fix this? Thanx.

  • Truexcel

    Thank you so much…been on the phone all day with sprint and no one thought to tell me to do a hard reset!!

  • Truexcel

    Thank you so much…been on the phone all day with sprint and no one thought to tell me to do a hard reset!!

  • Angelo

    I have received my update for my Epic. Although I welcome som of the changes (Flash, Longer Battery, etc) this Android 2.2 update seems unfinished. The web browsing is choppy and more jerky. Some applications quit when started. Overall, I am pleased with a long awaited update, but in this tech-driven world, you would think that Samsung would have come off more polished and without a hitch. I guess there is always Gingerbread ;-)

  • http://pulse.yahoo.com/_PHMWZUJQNRV6V5XZYL6GGQN5B4 Marc K

    I reset my phone today and it seems to be working much better….so far. I was having major batttery drain problems after 2.2, plus alot of force app closes, and the camera didnt work.

  • Dacham65

    Not at all happy with the upgrade. I have 4 Epic’s on the family plan, and the update is now a major Battary eater, even with Advanced Task Killer, the apps open up like they have a mind of there own now, and the battary that lsted for 1.5 days before the upgrade now only lasts about 3/4 of one day!!!!!

    Apps are choppy, and tilting the phone is an issue, and many setttngs had to be set back up from scratch again with the update. Not at all happy, and it seems that Samsung pushed this out without fixing all the bugs, just to say its out. Sprint’s only solution if there are issues is to do a full data wipe and start over. REAL BAD ADVICE if you want to loos all you apps and there customizations….

    BAD BAD SAMSUNG…. shame on you!