Some HTC Rezound units having audio-out issues

November 30, 2011
13

If you're going to call a phone "Rezound", then launch it with exclusive Beats audio and high-dollar bundled headphones, you should probably makes absolutely sure there's no problem with the audio. That's the thought occupying many new owners of the HTC Rezound, which is having some trouble in the tunes department according to Droid Life. A few users are reporting static interference when using either the iBeats headphones or any other audio device - a black eye tin ear on the music-focused flagship device.

The source of the disturbance is unknown at this point, though it probably doesn't have anything to do with the Beats audio driver and software. The users are reporting issues from all kinds of music sources, including streaming apps and the built-in Music programs. For the record, our own review unit hasn't shown any problems so far in the audio department. One presented theory is that it's a combination of headphone/speaker use and Verizon's 4G LTE. Since the issue itself is still being hammered down, it might take a while for HTC to respond.

Rezound owners, if you're having issues with your audio or music playback, sound off in the comments section. Better yet, head over to the HTC Rezound forum and do some collaborating. And of course, let HTC know about the problem via their customer support line (886-3-3753252) or on their website. Hopefully a software patch can fix things up soon.

[device id=1983]


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  • Anonymous

    oops! guess they need better quality employees in the quality dept :-/ here’s yet another reason to wait a few weeks on any new device to reveal how “rushed” to market it was.

  • Westlake Lad

    Not mine.

    • Westlake Lad

      Would you stop talking to yourself!

      • Westlake Lad

        My alter ego says, “Screw you”! 

  • Westlake Lad

    As a matter of fact, the sound on my Rezound is superior to any portable device i have owned (iPods, iPad, all other smart phones).  My only gribe is the sleep and volume buttons are difficult to press. They do not have a tactile feel and are a bit too flush with the unit itself.  Other than that, its a great phone with excellent sound, superior camera and video.  Pairs perfectly with several bluetooth devices.  Can’t wait for the ICS update.

  • http://www.facebook.com/profile.php?id=306000570 Dan Dillard

    I’ve had two Rezounds, both had the horrible static/white noise/buzz. Especially noticeable in my car when listening to podcasts (talk), makes them almost unlistenable.

    • Burnoutpure

       Have you tried to switch phone types with any success?  I don’t know if I want to keep the Rezound with these problems (audio out, speaker broken, lag, restarts, etc) anymore…

  • http://www.facebook.com/profile.php?id=306000570 Dan Dillard

    I’ve had two Rezounds, both had the horrible static/white noise/buzz. Especially noticeable in my car when listening to podcasts (talk), makes them almost unlistenable.

  • Live Free or Die

    I also have some static/buzz sounds when on a call using the phone.  I have also been told that when using my bluetooth (Motorola H17) that the person on the receiving end said I sound like I am in a can.

  • droid rezound

    Mine didn’t buzz at first but now it does just through the left ear. You can hear it when the music stops playing, but sometimes it is gone and you don’t hear it at all.

  • JakeRezound

    Same issue with my rezound purchased in mid april. No static buzz until beginning of May. Its more of a ringing sound in the left earbud. I notice it does not always happen right when plugging in earbuds, but almost always at some point starts the irritating buzz/ring. I however, noticed that (with my phone at least) if i put it in locked mode (pressed top button) that the ringing would stop. A temporary fix if just listening to radio or music. Still annoying and unacceptable if watching video.

  • luke zankich

    I reproduced the static problem. And isolated it to the phone being plugged into a power source. Try this when it is giving you static. Unplug the power. No more static. Clear hardware flaw. Of course the phone also has a serious Bluetooth reception issue as well, but that is for another post.

  • luke zankich

    I reproduced the static problem. And isolated it to the phone being plugged into a power source. Try this when it is giving you static. Unplug the power. No more static. Clear hardware flaw. Of course the phone also has a serious Bluetooth reception issue as well, but that is for another post.