Refurbished XOOM units from Woot contain old user data

February 3, 2012
0

Woot had a Motorola XOOM sale at the tail end of 2011, and as it turns out now, there were a batch of these units that still contained their original users data upon them. For those that give up their units to the refurbishing points across the USA often do not know that they have to reset their devices before they hand them over, believe it or not. For a period between March and October of 2011, refurb groups across the USA did not check the devices correctly.

Motorola is warning users that turned in their units between those months that they should speak with Motorola if they've experienced any strange happenings with their personal data. Motorola is also giving a free two-year subscription to an Experian credit monitoring system if they've turned their devices in during that period so that they might check their credit and assure themselves that they're not getting messed with. Stores affected include Best Buy, BJ’s Wholesale, eBay, Office Max, Radio Shack, Sam’s Club, and Staples.

If you feel you've been affected on either side of this equation, you should contact Motorola customer support at 1-800-734-5870 or at their website for this situation over at Motorola XOOM Return. This situation is sure to stopper up some Android lovers if the XOOM was their first tablet, but only a tiny fraction of XOOM users have actually been hit thus far. Stay strong on the XOOM front, users!

[via SlashGear]


Recent Stories