Nexus 4 shipments delayed three weeks

November 15, 2012
18

If you managed to purchase a Nexus 4 on launch day and thought you were in the clear, then we've got some bad news for you. It turns out that Google sold more Nexus 4s than it actually had available, as some who purchased the Nexus 4 on launch day are receiving a very disappointing email from the big G today. What does that email say? That their Nexus 4 order won't be shipping out for another three weeks.

Of course, the Nexus 4 sold out in an astounding 24 minutes, so it isn't very surprising that Google doesn't have enough stock to fulfill some of the orders immediately. Indeed, Google's email says that "overwhelming demand" is to be blamed for this delay. Check it out below:

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.

Google then provided links for customers to both check and cancel their orders, if they so choose. Keep in mind that many of the people who managed to snag a Nexus 4 in those brief 24 minutes will still be getting theirs on time, though some will be left waiting. In other words, if you snagged a Nexus 4 on launch day, there's a good chance that you'll still be getting it soon, but don't be too terribly surprised if one of these emails winds up in your inbox.

November 13 was quite a big day for Google. Not only did the Nexus 4 go on sale, but so did the Nexus 10, which proved to be pretty popular in its own right. Though they didn't sell out as quickly as the Nexus 4 did, 32GB Nexus 10 models were still gone pretty fast. Did one of these emails get sent to you today, or is it looking like you'll get your Nexus 4 on time?

[device id=3766]


Recent Stories

  • http://twitter.com/benderunit9000 N D

    I called play support and inquired about my order 48 hours after I placed it. They told me that my order would ship today and I would get it tomorrow and would not be placed on backorder. #feelsgoodman

    • k

      I saw someone comment on one of the other sites that they also called support and was told their order will ship, but later in the day was greeted by the “backorder” email

      • http://www.facebook.com/msalama91 Mathew F Salama

        lol way to buzzkill N D :P

  • Jacob

    I hope it is less, it does say within 3 weeks so yeah

  • Geoffrey Mendoza

    Did everyone get the backorder email, regardless of their order’s status, or was it sent to only certain people?

  • hasmatt

    I just got the email (of rejection). A bit of a shame too because I ordered the 8GB instead of the 16GB since it was the only one I could get. Wondering if I should keep it or cancel and wait to get a 16GB. There totally should have been pre-orders to gauge demand levels!!!

  • bustedmagnet

    I feel lucky because I received a UPS tracking number at 4am EST. I ordered 2 8gb models after failing to snag 16′s.

    • Ray

      So you bought two 8GB models to replace a 16? GENIUS! lol

  • http://pulse.yahoo.com/_FKU7OD4LEDY2F4VHIWD7QGA3BM Indoneisa

    i got my 3 week delay email on a 2 phone order. google sucks. wtf. the play store couldn’t handle the traffic? are you kidding me? GRRRRR!!!!!

  • http://www.facebook.com/profile.php?id=100001227618828 Jeff Fitzgerald

    My 8GB will be here tomorrow. Sweet!!

  • Guy

    Does anyone still have the pending for their phone. I ordered mine before it sold out but I still havent gotten any emails or anything. Just the receipt and order number in the google wallet.

    • N4Buyer

      I’m in the same boat. Thinking of emailing Google within 24hrs if I don’t get an update

      • Guy

        Ya I was going to try calling tomorrow. It seems like most people have heard whats happening at this point. Im Canadian though so maybe the shipping is delayed. Fingers crossed the shipping information is delayed and not the backorder email.

    • Jeff Martinez

      In the same boat,I ordered mine literally the second the sale went live here in phoenix, yesterday (15th) I called Google to see what was up since I started hearing about these back ordered emails…the rep I spoke to told me if I didn’t get that email today I should be good however if my tracking number doesn’t come today give them a call back, so by 5pm I’ll be calling them back and seeing what’s up, I only have the Google order number and est. Shipping date, the 15th

  • J Zuo

    Damn I order 1 8GB and one 16, got one email said shipping will delay. Hopefully at least I could get one… no tracking so far… Should buy a S3 or Note2. Should google give us google glass as apologize??

    • Ray

      Google should back hand you on the left cheek for whining.

  • mobley

    Got my nexus 10 32gb shipping notice at 7:30am today :)

  • Joeyjoejoeshabadooo

    FUCK GOOGLE AND FUCK LG