So the Motorola Xoom launched and all those 3G Verizon models were promised a hardware upgrade to 4G LTE within 3 months I believe was the time frame given. I don’t know if my math is wrong but I’ve had mine for far longer than 3 months. We have been kept in the dark regarding the hardware upgrade for the most part back in June users started getting emails for the upgrade.

Sadly those emails were a mistake and they were most likely testing the system before the upgrade goes live. We still are waiting for some official comments from Motorola because as it stands they haven’t said much of anything. With the Galaxy Tab 10.1 4G LTE launching this week there is more than a few angry Xoom owners so Motorola and Verizon better get busy.

I reached out to Verizon Support late last week and all I got in reply was check out this link. I don’t think that is anything new, it’s simply just an email sign up page. Singing up you get the same story in your inbox — “Coming Soon” and they leave it at that. (Shakes finger at Verizon)

Even though the sign up page says the upgrade will be here in no time flat, I’m still having a hard time believing it. So for now I’ll sit here with my sad face and hope Motorola and Verizon get on the ball sometime this month — or next.

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8 COMMENTS

  1. Sorry to break it to you but that site has been up for several months now. Motorola should have kept us in the loop with the update this is rediculous

  2. I am deeply disappointed with both Motorola and Verizon
    I Purchase this product because I believe the advertisements of the product would be upgraded within a few months. Not only is this not turned out to be true, But after speaking with motorola and verizon corporate customer relations I have come to the conclusion that they just don’t care.
    They refuse to refund my money. They refuse to tell me a date with the update will be available.
    Basically they have told me tough luck
    I would warn anyone The horizon and motorola do not keep their word about their products.
    If anyone from verizon or motorola Feels differently Please feel free to call me
    My name is steve landsberg. I can be reached at wags 41 at aol.com

  3. I have a xoom ,and bought it for the same reason everyone else did, thought the upgrade would be there within the three months, and obviously we got boned. Nothing unusual with Verizon or moto , but I think this constitutes as a class action maybe ? I don’t know, I just wish they would make us feel like we didn’t completely wast our money … What the f*ck is my 4g LTE?

  4. This is why Motorola will NEVER again have my buisness. I have the cool , Droid x and Bluetooth headset from them. I’m sick of their mediocre products.

  5. This is why Motorola will NEVER again have my buisness. I have the cool , Droid x and Bluetooth headset from them. I’m sick of their mediocre products.

  6. Who cares about 4g, it just eats up the battery and gives no real benefit anyhow. Where’s my sd card upgrade, you’ve left us 3g owners out in the cold. Motorola and Verizon, you’ve lost a very valuable customer-

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