It looks like those who pre-ordered the new HTC EVO 4G LTE might have some good news coming there way today after all. Yesterday the carrier and HTC confirmed that the impressive new smartphone was being delayed at US Customs for inspections after the HTC vs Apple lawsuits, but today Best Buy is claiming something a bit different.

The new EVO was supposed to become available tomorrow, May 18th but the problems with customs put that up in the air. Then yesterday we learned it was being completely delayed because of the ITC investigation. This could mean that Best Buy either didn’t get the memo, or they know something we don’t and the phones will be arriving sooner than later.

According to multiple sources and tips we’ve just received (thanks guys) it looks like those who pre-ordered from Best Buy have started getting emails today from the retail store claiming pre-orders will begin shipping on May 23rd, so early next week. Until HTC releases a statement and the US Customs releases the phones this seems highly unlikely but we’ll all know soon enough the fate of the EVO 4G LTE and HTC One X.

Did you pre-order from Best Buy? If so did you receive this email too?

[device id=2480]

  • TechyMarkbo

    I got this email. My store originally showed them in stock this week. I guess we’ll find out.

  • Splicheam

    I did not get an email but I did get a call from BB telling me that the release has been delayed due to customs holding the phones and that I would get a call once they found anything out as far as a release date. This must have been predicted as I did not have to put anything down on my Pre-Order like I have in the past.  

  • Tnftebn

    I revived qn e-mail from best buy with the same info stating may 23rd is the day it will be available

  • Biscuitami

    just received this from sprint

     Not seeing the images? View online or go mobile. Thanks again for pre-ordering the new HTC EVO™ 4G LTE from Sprint.

    The HTC EVO 4G LTE has been delayed due to a U.S. Customs review. We appreciate your patience as HTC resolves the issue. Sprint will maintain the promise for the pre-order customers that they will be among the first to receive their HTC EVO 4G LTE phones. To access the latest news and device information, visit our Sprint Community page where we will provide updates as soon as they are available.This is an account service related email. To contact Sprint Nextel, write to: Office of Privacy – Legal Department, Sprint Nextel, P.O. Box 4600, Reston, VA 20195. View Sprint Terms and Conditions of service.View the Sprint Privacy Policy. Sprint 4G LTE network is expected in midyear 2012 in limited markets, on select devices. Unless otherwise noted, Sprint 4G LTE devices will not operate on the Sprint 4G (WiMAX) network; Sprint 4G (WiMAX) devices will not operate on the Sprint 4G LTE network. Until 4G LTE coverage is available, you’ll enjoy 3G coverage nationwide.©2012 Sprint. All rights reserved. The HTC logo, and HTC EVO are the trademarks of HTC Corporation.

  • i received the email it states the 23rd as well

  • Dgm0389

    I order from best buy, but did not received no email from them

  • ojq

    Got this email from Best Buy. 🙁



    Order Number:

    Hi Omar:

    You recently received an e-mail that provided an incorrect release date for your pre-ordered item below. We’re very sorry for this mix-up.

    The release date has changed, but we do not know the new release date yet.

    Sprint has not yet announced the new release date, but we’ll let you know as soon as we know it.

    Be assured that your pre-order is still valid. You can expect that your device will be ready to ship or pick up on the day that it’s released.

    You can also call us toll-free at 1-888-BEST BUY (1-888-237-8289) with any questions. For faster service, tell us the order number when you contact us.

    Thank you.
    Best Buy Customer Service

    • Obalde94

      alright i will be waiting