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Old 09-29-2008, 03:07 PM
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Lightbulb T-Mobile Employee Titles

Hey is there anyway that us T-Mobile employee's can get a special title. We just sorta blend in with the normal crowd. Would make it easier to differentiate people that are just spouting rumors, to the people who actually know what they're talking about. Thanks if we can get this done. I'd feel very special.
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Old 09-29-2008, 03:34 PM
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Default Re: T-Mobile Employee Titles

That is not bad idea ... that way we can get some quick answers here without waiting on hold after dialing 611
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Last edited by NetCom; 10-02-2008 at 06:19 PM.
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Old 09-29-2008, 05:46 PM
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Default Re: T-Mobile Employee Titles

Yeah, also ask them if we can have their mobile numbers too. Kind of like a hotline, 24 hour service reps at our beck and call. Wouldn't that be great. LOL
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Old 09-29-2008, 07:10 PM
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Default Re: T-Mobile Employee Titles

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Originally Posted by ROGUE7474 View Post
Yeah, also ask them if we can have their mobile numbers too. Kind of like a hotline, 24 hour service reps at our beck and call. Wouldn't that be great. LOL
Uh right... lemme start with 904-hel-l2no That's what customer care is for, if you have a question that you're unsure about then sling me a pm...

And as to the categories that I fall under. We are not an authorized retailer but Master Dealer, meaning we're majorly a wholesale company that sells phones to T-Mobile to sell. In doing that they allow us to sell their product and offer their customer service just the same as a Corporate location. The difference? Different owners. That's the only difference between our company and T-Mobile Corporate. We offer the same things and same exact customer service, and we go through the SAME exact training that T-Mobile Corporate goes through. Authorized retailers only recieve 5 hours of training through T-Mobile and are limited on what devices/ services they can offer.

Also we don't do badges but I can leave a mod with our store number and my cell number and I can fax you over my business card... other than that I don't know what to tell you. or you can give me your T-Mobile # and notice the changes on your account ^ ^ (Just kidding, I'd get fired for that). Only other thing I could think of would be to give our dealer code to a mod and verify with T-Mobile customer care that we are in fact a dealer. But that would be on a strict need to have basis. I can get in some serious trouble releasing that info

Last edited by kaziko; 09-29-2008 at 07:13 PM. Reason: Add line of text
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Old 10-02-2008, 06:17 PM
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Default Re: T-Mobile Employee Titles

So any of the mods wanna tell me what proof I need to get a special title?
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Old 10-02-2008, 06:21 PM
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Default Re: T-Mobile Employee Titles

Quote:
Originally Posted by Vincent View Post
The AC team is in discussion pertaining to your request. We give developers custom titles when they can prove to us who they are and that they do in fact work for or the owner of the apps. In this case, we'd need some sort of proof that you're an employee of T-Mobile. If you want to email me a badge, or some form of id to vincentn @ gmail.com. Thx.

There's also a big diff between T-Mobile employees and authorized dealers. So let me know which category you fall under.
Vincent mentioned here that scanned employee badge would be acceptable.
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Old 10-02-2008, 06:21 PM
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Default Re: T-Mobile Employee Titles

is there a way a mod could go through liek customer support or an extension on t-mobiles phone line that could get to you?
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Old 10-02-2008, 10:51 PM
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Default Re: T-Mobile Employee Titles

lol even employees can hear rumors....


so how does a title prevent that? hmmm?
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Old 10-02-2008, 11:51 PM
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Default Re: T-Mobile Employee Titles

i would advise against that...

any company is not going to want you to represent them under any kind of public forum without their prior consent

i know a lot of people are learning that i'm a downer at sometimes, but i stick to the nitty gritty
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Old 10-03-2008, 01:09 AM
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Default Re: T-Mobile Employee Titles

Quote:
Originally Posted by kaziko View Post
So any of the mods wanna tell me what proof I need to get a special title?
A check for $100, made out to me personally.

lol, jk.... or am I?
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