My Recent experience with Dell..

[witerhino]

well being off is also relative to what is going on around you. for dell to be off by that much seems like a lot until you look at what is around it and everyone is also off by quite a bit. even the almighty google who are laying off employees and closing offices around the world, their stock price is more that 50% off from their 52 week high.

so no worries I was not offended in the least.

[DigitalMaven]

I had a similar but different experience with Apple. My machine started to catch fire and then had me on the phone for ages, only to email me the next day telling me where I could "get it fixed." Meanwhile the guys at the Genius Bar had already told me the laptop was toast and not to ever turn it on again. What a bunch of !erks.

Dell's customer service has been abominable in my experience, but at least my Dell has never caught fire.

[Luis]

Oh my goodness. . You are a very lucky guy.
I wish i could get that lucky.

-Luis