not getting texts on hero?

[samrozzi]

ok just got my hero and love it everything was working fine but now im not receiving texts??? I can send them, people get them but im not receiving any?

help? how would i fix this? maybe a setting?

thanks

[mikeyrokschicago]

Should work straight out the box after activation. You might wanna call CS.

[mikeyrokschicago]

Can you specify what version of the Hero you have.
European, Spring, etc...

Were in the Sprint sub section. . .

D'oh

[notxel21]

Were in the Sprint sub section. . .

D'oh

Didn't notice.
Thanks!

[notxel21]

ok just got my hero and love it everything was working fine but now im not receiving texts??? I can send them, people get them but im not receiving any?

help? how would i fix this? maybe a setting?

thanks

You could also try a Factory data reset.

[samrozzi]

another question how do you or can you save mms pics from text i receive?

[mikeyrokschicago]

another question how do you or can you save mms pics from text i receive?

Long press the media in which you wish to save.

[samrozzi]

long press in the text the file or when your viewing pic? because nothings working.

[mikeyrokschicago]

long press in the text the file or when your viewing pic? because nothings working.

In the actual message that you see in the thread of messages.

[Azralag]

long press in the text the file or when your viewing pic? because nothings working.

For example, if you recieve a picture, go into the thread and long press on the picture itself for about 3 seconds or until a window pops up asking you what to do with it.