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Thread: HELP my G1 has completely stopped working!

  1. #1
    Join Date
    Oct 2008
    Posts
    96

    Default HELP my G1 has completely stopped working!


    I was browsing the forums with my phone, all of a sudden the screen starts to dim and then it turned black. At first i thought it might have gone to sleep mode but after trying to unlock it nothing was happening. I tried turning it on and again, nothing. I tried to charge it and the light won't even come on. I tried removing the batter for a few minutes and charging it, still nothing is happening.


    This is BS.

  2. #2
    Join Date
    Sep 2008
    Location
    Glendale, CA
    Posts
    60

    Default Re: HELP my G1 has completely stopped working!

    Check manual or call customer service to see if there's a hard reset.

  3. #3

    Red face Re: HELP my G1 has completely stopped working!

    the hard reset requires you to be able to scroll through the screen and clear the storage. The soft reset is just turning it off and on. Go to a dealer and make sure your battery didn't give out. If all else fails, there is a warrenty on the device. Within the first 14 days of owning it, you can return it for a new one.

  4. #4
    Join Date
    Oct 2008
    Posts
    96

    Default Re: HELP my G1 has completely stopped working!

    Quote Originally Posted by Hippysmurf420 View Post
    the hard reset requires you to be able to scroll through the screen and clear the storage. The soft reset is just turning it off and on. Go to a dealer and make sure your battery didn't give out. If all else fails, there is a warrenty on the device. Within the first 14 days of owning it, you can return it for a new one.
    i still had about 30% left of battery

  5. #5
    Join Date
    Sep 2008
    Location
    Southern California
    Posts
    326

    Default Re: HELP my G1 has completely stopped working!

    Sorry to hear what happen. This is the worst nightmare ever!

    All you can do is go the the T-mobile store and have them send it back and they will send you a new one. You probably won't get a replacement until November 10 and after.

  6. #6
    Join Date
    Oct 2008
    Posts
    29

    Default Re: HELP my G1 has completely stopped working!

    HEY!! Everyone Else's works fine!! LoL. Just watch us enjoy ours. Don't mean to sound mean but... Ima enjoy mines! (Smirking grievously)

  7. #7
    Join Date
    Oct 2008
    Location
    Philly
    Posts
    446

    Default Re: HELP my G1 has completely stopped working!

    ^^^^^^^wow

  8. #8
    Join Date
    Oct 2008
    Location
    MD
    Posts
    2,001

    Default Re: HELP my G1 has completely stopped working!

    Dont worry T Mo will replace it, call CS and get an RA - Send it back via UPS and call CS again with the tracking number, i`m pretty sure they will send one out right away. Ugh I really feel for you, sorry

  9. #9
    Join Date
    Aug 2008
    Location
    La Jolla, CA
    Posts
    256

    Default Re: HELP my G1 has completely stopped working!

    Quote Originally Posted by booyaka View Post
    I tried removing the batter for a few minutes and charging it, still nothing is happening.
    Well, there's your problem. You've got some batter in your phone and I guess electronics are not very comfortable in batter's company.

    How were the pan cakes though?

  10. #10
    Join Date
    Oct 2008
    Location
    Dekalb, IL
    Posts
    1,950

    Smile Re: HELP my G1 has completely stopped working!


    Batter? Maybe, but I was thinking that perhaps some horrible space monkeys were beating on her phone while she wasn't looking.

    Seriously folks, watch out for these horrible space monkies.

    Yeah . . . Umm, that's basically a DOA phone. I think yours should be free!

    Free space monkies and G1s for everyone!

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