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Thread: any news of bronze users exchanging to black due to keyboard light issue?

  1. #1

    Question any news of bronze users exchanging to black due to keyboard light issue?


    i called tmobile today and talked to a rep about the keyboard lighting issue of the bronze phone...

    the rep mentioned that several customers had already called in regards to this issue and that they were aware of it. she also mentioned that several people were already exchanging their units for the black instead.

    but she did not tell me if anything else is being done... i mean... will they change the color and pull the bronze out of the shelves?

    she did tell me that the bronze units got sold more then the black units.

    does anyone know anything???

  2. #2

    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    Hasnt been happening at my store.
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  3. #3
    DaYuMu6ft7's Avatar
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    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    WOW!

    So many issues already, and just my luck...

    I'm still waiting on the Bronze phone to arrive
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  4. #4

    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    im glad i thought the black one looked better. but they did also tell me the wait was longer for brown. mine comes in today or tomorrow
    Last edited by ProbablyZack; 10-28-2008 at 12:35 PM.

  5. #5

    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    there is definatelly an issue with the lighting of the keyboard...

    we customers should all unite and call in tmobile and HTC as well... they need to fix this issue... and make sure the future units are fixed as well.

    who is in this with me?

    who can we contact to get the word out even more? any BIG REVIEW sites???

  6. #6
    Join Date
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    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    my buddy got the brown one, then saw my black one, realized the keys are impossible to see on the brown, bought a black one, and sent the brown one back.

    he's much happier now.

  7. #7
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    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    I have a brown one, but the issue with the keyboard isn't bad enough for me to send it back. I luv the color of the device and it's not going back (plus, I can kinda type without looking, so in those FEW situations where I may not be able to see a few of the keys, it's no problem for me.)

  8. #8
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    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    Quote Originally Posted by elingreen View Post
    my buddy got the brown one, then saw my black one, realized the keys are impossible to see on the brown, bought a black one, and sent the brown one back.

    he's much happier now.
    I did the same. and i'm sooooo much happier

  9. #9

    Default Re: any news of bronze users exchanging to black due to keyboard light issue?

    just thought of something... to the people that bought the bronze units like me because they liked the two tone keyboard color of the bronze...

    we can all switch to black cuz down the road i am sure they will be making some different color front and back faceplates for these phones... that will be sweet... a gun metal front and back faceplate with the keyboard in all black...

    this way we can change the faceplate and the keyboard will be black... we will achieve the two tone in the black unit as well

    PS> does anyone know how to remove the front faceplate of the G1 already? has anyone tried? does it come off easy?

  10. #10
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    Default Re: any news of bronze users exchanging to black due to keyboard light issue?


    Called to return the brown one today. The labels on the keys are all but invisible when the backlight comes on (except when it is very dark in the room). Will keep the two black ones we purchased.

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