Well your not alone,I. Got my gw620 at t.mobile end of january soon as I got it home it keeped freezing on ,I couldent turn off or on or do anything without taken the battery out with it still on,it was so anoying,I got it on upgradeafter my g1in the end I took it back to the shop,waited a week for it to be fix,got it home worse then befor force closing cuting me off battery not charging couldent get on web,took it back again,waited two weeks this time,got it home,same old things took it back again gave me a new one had to wait two weeks,got home after couple days started playing up,piss of put it back in the box,went And brought the pulse from t.mobile on pay as ugo and Out of the g1 the hero and the gw260 its the best put my contract sim in it goes really well and Does everything the other phones did I don't. Want to look at my gw620 bloody thing,i thought t.mob would have let me choose another type of phone but no sorry to not be able to tell any good news, its going alright now but still not perfit id just rather use the pulse going to sell my gw620. Good luck with yours hope u get it fixed because they are loverly phones when there working well. Ann .

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