Reporting Android problems back to Google/T-Mobile

[Keith]

Can someone tell be what the most official mechanism is for reporting bugs back to Google and/or TMO? I'm an Open Source developer with QA experience and after living with my phone for a week there are a number of software issues I'd like to filter back to them for correction. I'm not referring to market apps.

Here are some things I've noted:

1. BUG: Displaying phone dialer during a call causes display timeout within seconds (independent of settings), it should not time out at all during a call (you opened it for a reason, most common is lengthly voicemail commands).

2. ANNOYANCE: Application tab and slider in landscape mode slides from the right to left, but the scroll within that window remains up and down. This is inconsistant with the GUI in portrait mode and forces the user to adopt 2 different habbits. The scroll should be the same as the slider moves.

3. BUG: When in a call on speaker phone, and displayng the dialer, key presses result in audible crackling noise

4. ANNOYANCE: When creating a folder, need to be able to assign a name/label to it. User cannot tell multiple folders apart.

5. INCOMPLETE VOICE FEATURES: When using voice recognition to place a call, and 1 or more numbers are displayed, user should be able to select which one in the list by speaking ("1", "2", "3", etc). Forcing a hands-off operation to engage hands for this simple need diminishes the feature. If only 1 name matches, the call should automatically take place after an audio notification (and perhaps a countdown delay), unless the user says "abort". This may require setting a default voice numebr for each contact.

6. BUG: Only pager and mobile numbers should appear in "SMS/MMS" list. it will make the contact choice list smaller and more accurate when using SMS, and will prevent confusion sending a message to an office phone.

7. MISSING CONTACTS FEATURE: Should be able to display any Google group tag that the application is set to sync on, and should be able to switch between groups without changing the default "display group" setting each time.

8. MISSING CONTACTS FEATURES: (1) Should be able to set a "default" SMS number for each contact. Besides making SMS conversations easier to start, this would also be the number to use in a (2) Group send that includes this contact.

9. MISSING GMAIL FEATURE: Gmail app has no option to display mail headers

10. ANNOYANCE: I can create a custom contacts field label (over-riding "work" or "mobile" for example) within the phone but not in Gmail itself?

11. BUG: "Starred in Android" contacts list in the phone sometimes wrongly includes a contact not starred as the list contact. Deleting the contact and re-entering it corrects it.

12. ANNOYANCE: Deleting a contact on the phone should never delete it in Gmail. It should just move it to a "deleted" tag and the phone should never sync on this tag. Most users will not understand the tag and sync features enough to avoid the pitfalls of "sync all contacts" in both directions.


You get the idea. This is suppose to be an Open Source project and I should be able to submit these in a central location with developers. Where's Google's project site?


BTW - I love my phone; just trying to help get things improved and increase user satisfaction.


Thanks

Keith Barrett

[rev616]

found this linked from androids main site
http://code.google.com/android/groups.html

[Keith]

I would have expected something better than usenet group discussions. A project web site or bugzilla for example. There isn't even a group defined for feedback or reporting problems there; it's primarily for users.

[stopcrazypp]

I would have expected something better than usenet group discussions. A project web site or bugzilla for example. There isn't even a group defined for feedback or reporting problems there; it's primarily for users.

Actually there's a group primarily for developers: If you click the "android-developer's" group. Link:http://groups.google.com/group/android-developers's

On the same developer's group page there is an issue tracker for bugs in Android:
http://code.google.com/p/android/issues/list

For more consumer oriented issue reporting, esp for G1 specific issues, the official T-mobile forums seems like the place:
http://forums.t-mobile.com/tmbl/board?board.id=87

[elingreen]

#4 - you can rename folders; long press the title bar of opened folder and option to rename appears.

[Keith]

Thank you both for your help! :-)

Keith

[stopcrazypp]

#4 - you can rename folders; long press the title bar of opened folder and option to rename appears.

Yeah people keep getting tripped out over that. Hate to admit it, but it seems like Android might need a major UI overhaul, because a lot of things are far from intuitive and also not very consistent.

[Keith]

Yeah people keep getting tripped out over that. Hate to admit it, but it seems like Android might need a major UI overhaul, because a lot of things are far from intuitive and also not very consistent.

Actually I think this is a good way to do it (although it should have asked right away on the create). The annoyance here is that I didn't see this in the documentation (and I did read it).

[withoutclass]

11. BUG: "Starred in Android" contacts list in the phone sometimes wrongly includes a contact not starred as the list contact. Deleting the contact and re-entering it corrects it.

It keeps frequently called people in that list, stared contacts at the top of it. Seems like a feature not a bug.

[Keith]

It keeps frequently called people in that list, stared contacts at the top of it. Seems like a feature not a bug.

Humm. That explains the behavior I saw.

Since it has to sync with Gmail contacts, I'm not sure I like that behavior unless it would use ANOTHER unique tag to indicate those people. Otherwise when I look at Gmail contacts it's inconsistent with the phone's list.