Check you Bill and Plan

**westoexpresso** · 10-31-2008, 11:59 PM

I just checked on My T Mobile to see if my G1 data plan has been added. Being that I'm a former SunCom customer I saw that my old plan from SunCom was still being honored 1000 national minutes at $29.99 and they added the G1 data plan $24.99 unlimited data and 400 text minutes.
They also never removed my old data plan T ZONES which I was paying
$5.00 a month (same as with SunCom) I called customer service and they removed it. So be warned check your plan and make sure they're not double dipping you charging you for a data plan that is already coverd by your new G1 data plan. $5.00 times lets say 1000 customers is a lot of loot.

**ebrewer2224** · 11-01-2008, 12:09 AM

yep i had a sidekick plan and was told when the phone was activated that my sidekick plan would fall off and the g1 plan would start they lied i was paying for both when i didnt even have my sidekick anymore thank god some woman caught it when calling in about a problem with my g1

**westoexpresso** · 11-01-2008, 08:40 AM

There got to be more out there. Tell us your story. Keep checking.

**sdynak** · 11-01-2008, 08:48 AM

same here had to remove my sidekick plan.. rep noticed it immediately when I called about the 400 e-mail issue and removed it without me even asking about it.

**damnitpud** · 11-01-2008, 08:54 AM

I had to remove my total internet package, i was told the same thing. The total internet would come off on its own and the G1 package would be added. ouch $55 for just internet on my G1 would of sucked arse!!!

**westoexpresso** · 11-01-2008, 11:01 PM

They've told me it was removed but still show up on My TMobile web site. They have also sent me an emial stating it was removed ($5 TZone charge) Will see what happens once my bill is sent in about a week.

**westoexpresso** · 11-02-2008, 06:46 PM

Beuller,,,,,,Beuller,,,,,Beuller

**westoexpresso** · 11-04-2008, 09:10 AM

Finally got that T Zone charge removed for good. Also got my employee discount returned to my account. Today is a G1 day.

**westoexpresso** · 11-06-2008, 08:20 PM

Well the BS has started. Was told today that they cannot remove my T Zones and in order to get the G1 data plan I and all old Sun Com customers must switch to a T Mobile rate plan. This is wrong as all out doors and I'm preparing to write the Att. General, the FCC, and the Better Bus. Bureau. The TMobile plans are know were as good or fair as what I was paying along with the addition of the data plan is crazy. SUN COM customers BEWARE.

**fresh_prince86** · 11-06-2008, 08:40 PM

They are bsin you. The reason many of the plans were left on was because they gave everyone a 7-10 day grace period in which you would not be charged for the g1 plan due to the fact that most people who had the sidekick had tmail. For those of you who know the tmail account is what holds your contacts, notes, calander, emails and so on. They were looking to let you be able to retrieve all that information from mytmobile before you started paying the regular rate. For those of you who took it off before the grace period you basically started paying for your g1 plan before you needed to so your bill will be a little higher then what it could have been if you would have rode it out.