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Old 09-24-2008, 10:48 AM
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Default Just received my G1 order confirmation text message, but...

The amount stated in the text is LESS than the amount stated on the order summary when I placed the order online yesterday. The text says my account will be charged $192.36, but yesterday it was $210.xx...$179.99 (G1) + $18 (activation) + $12.xx (tax).

Has anyone else seen a discrepancy like this?
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Old 09-24-2008, 10:54 AM
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Default Re: Just received my G1 order confirmation text message, but...

Quote:
Originally Posted by razor1981 View Post
The amount stated in the text is LESS than the amount stated on the order summary when I placed the order online yesterday. The text says my account will be charged $192.36, but yesterday it was $210.xx...$179.99 (G1) + $18 (activation) + $12.xx (tax).

Has anyone else seen a discrepancy like this?
Me too, I'm assuming they're telling you the phone was the $180 + tax, and aren't giving you the upgrade fee.

Not sure, but I'm not worried.
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Old 09-24-2008, 10:58 AM
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Default Re: Just received my G1 order confirmation text message, but...

I am not worried whatsoever...as a matter of fact, it pissed me off that T-Mobile is charging current customers $18 to activate a phone.
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Old 09-24-2008, 11:53 AM
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Default Re: Just received my G1 order confirmation text message, but...

I think all service providers do that, the stupid "upgrade fee". If someone else buys that same phone, they get to charge the $35 "activation fee", so I guess, $18 is not that bad afterall.

And if I understand correctly, the order confirmation page showed the total cost associated with this new phone. while your text message mentioned cost of just the phone. The upgrade fee might show up as a separate charge on your bill. Just a guess.
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Old 09-24-2008, 12:01 PM
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Default Re: Just received my G1 order confirmation text message, but...

I still haven't received a test message confirmation. How long does it take?
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Old 09-24-2008, 12:05 PM
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Default Re: Just received my G1 order confirmation text message, but...

Quote:
Originally Posted by Skatturbrain View Post
I still haven't received a test message confirmation. How long does it take?
Up to 24 Hours. Mine came in at 23 Hours and 55 Mins.
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Old 09-24-2008, 12:06 PM
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Default Re: Just received my G1 order confirmation text message, but...

I pre-ordered last night and just got mine right now, so it took about 14-15 hours. Mine also neglected to include the upgrade fee in the text.
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Old 09-24-2008, 12:11 PM
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Default Re: Just received my G1 order confirmation text message, but...

Yes, I just got a text message with the same info and it's about $20 lower than it should be.
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Old 09-24-2008, 12:13 PM
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Default Re: Just received my G1 order confirmation text message, but...

I guess they're not charging the upgrade fee then.
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Old 09-24-2008, 12:40 PM
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Default Re: Just received my G1 order confirmation text message, but...

Quote:
Originally Posted by New World View Post
I guess they're not charging the upgrade fee then.
hahaha

haha, ha ha

Companies rarely make 'errors in your favor'.

You can be assured they will be charging every fee they said they would on checkout on the web site. It was just an error in the text message, i'm sure.

-Ben
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