The T-Mobile G1 gets hijacked!

[kgirl17]

What bothers me the most (just besides the shock of being hijacked!) is
the lack of response when I called to report it two nights ago. It took me THREE calls just to get someone to take me seriously (and not accidently hang up on me.) And that was partly because I had found others on this forum reporting the same issues. I kept being told no one else had called tmobile with this (like that made my experience any less true.)

Meantime, tmo finally logged a trouble ticket, but have I heard back? NO.
And I finally found a place to escalate with Google online... I had an email yesterday asking if things were better.... but nothing else.

NO one has an explanation or comforting feedback. I'd really like to hear something like - we caught it! or Wont happen again!

I feel pretty darn abandoned. And considering it's not the best in terms of access or email functionality (I don't use gmail)... customer service is one place I would expect them to pick up the slack.

Yup. You could say I'm just a bit disappointed.

[ohrock]

KGirl17, you bought a G1. The very first piece of technology that runs Android.

As an early adopter, you should be happy of having to deal with glitches...

At least in the case of the Android platform, if you want to do something about it, you can even participate in the process of fixing the Glitches! (The Android is an Open Source Project)