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Thread: No "Refund" button/option?!?

  1. #1
    Join Date
    Dec 2008
    Posts
    11

    Default No "Refund" button/option?!?


    I purchased RFM09 a while back and i remember a refund button on the market offering me to refund. So today after buying Tangram Pro about 2 hours ago it isn't giving me an option to refund? It just says "Open" and "Uninstall" or "Install" if i uninstall it.

    Im running on JFK's 1.43 on RC9

    (I think its 1.43, not 100%)

    Surely this wouldnt make a difference? I want to purchase some more apps too but if i don't like them either then im not sure if a refund button will appear for them.

    Any help will be much appreciated,

    Thanks,

    Daf.

  2. #2
    Join Date
    Oct 2008
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    Philly
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    213

    Default Re: No "Refund" button/option?!?

    1) Did you get purchase confirm email from Google Checkout?

    2) Did you already buy the app/game once before and refunded? Remember you can only use refund once.
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  3. #3
    Join Date
    Dec 2008
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    11

    Default Re: No "Refund" button/option?!?

    Quote Originally Posted by prash View Post
    1) Did you get purchase confirm email from Google Checkout?

    2) Did you already buy the app/game once before and refunded? Remember you can only use refund once.
    1) Ye, got it from them almost immediatley with my last 4 card digits below to show what i had used to pay.

    2) No, i have never purchased this app, i've only ever purchased 1 app before this months ago.

    Thanks for the quick reply!

  4. #4
    Join Date
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    Atlanta GA
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    Default Re: No "Refund" button/option?!?

    ^^^ if what your saying is so then you should be able to email the dev and ask for a refund.

  5. #5
    Join Date
    Dec 2008
    Posts
    11

    Default Re: No "Refund" button/option?!?

    Oh ok, ill email dev then in that case. Does this mean it'll happen for every app i buy or was it just this one time?

  6. #6
    Join Date
    Sep 2008
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    The Boonies of Pinal County, Arizona
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    Default Re: No "Refund" button/option?!?

    I would also suggest following up with Google to see why you didn't get a 'Refund' option.
    I blame this man for most programming problems.

  7. #7
    Join Date
    Dec 2008
    Posts
    11

    Default Re: No "Refund" button/option?!?

    The strange thing is i just purchased spira defense pro and it had the uninstall and refund button and the refund went through ok? Hmm, hopefully its just a 1 off but i don't mind not having a refund as it was only $1 anyway.

  8. #8
    Join Date
    Oct 2008
    Location
    Minneapolis MN
    Posts
    1,843

    Default Re: No "Refund" button/option?!?


    It's happened to me a couple of times as well, but since they were just a buck or two I never went after it. Glitches do come up here and there, but for the most part it's been pretty smooth for me.

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