Just ordered replacement phone for crooked screen

[jaytee654]

Originally Posted by booyaka

you're lying


there aren't any phones being replaced at this moment because of the exclusiveness of this phone and the high demand .


so you're either making this story up or you're lying about your phone being replaced

You must be a Tmo rep, and not a very good one at that. I called because my phone was having issues, had a new one with a return label for my old one the very next day....they even paid for shipping for me. So your a dumb ass.....

[g1gabyt3]

Haha calm down kiddies, jesus.

Yes, I'm getting it in two days. And no, I'm not lying. I would love to have you call me that to my face though "booyaka", that's for damn sure.

I know how to deal with customer service. Plus, I've also been a TMobile customer since Voicestream...no scratch that, since Omnipoint.

[PixelHenge]

Originally Posted by g1gabyt3

Haha calm down kiddies, jesus.

Yes, I'm getting it in two days. And no, I'm not lying. I would love to have you call me that to my face though "booyaka", that's for damn sure.

I know how to deal with customer service. Plus, I've also been a TMobile customer since Voicestream...no scratch that, since Omnipoint.

Um, not saying i dont believe you... but heres a little bit of my ongoing saga in trying to get a replacment- http://forums.t-mobile.com/tmbl/boar...cending&page=1

I know how to deal with CS too and used to work CS, and i'm still looking at waiting till Dec. .. So, you wanna call t-mo for me and get them to stop jerking me around???

how are you people getting them faster?!

[nerax]

Tmobile has told me that they have ones in stock and ready for shipment on replacement phones.

[Maximosis]

Originally Posted by nerax

Tmobile has told me that they have ones in stock and ready for shipment on replacement phones.

Hey Nerax is your avatar Ghastly from the award winning kids cartoon POKEMON?

[g1gabyt3]

Well, I did get my replacement today. It's Oct. 27th.

The screen seems a little better...but it's still not perfectly straight. I give up. It annoys me, but it's just this phone from HTC. It's not built incredibly well.

Oh well, I still like the phone a lot.

[Acedroid]

deff dont think there was a problem.. mostly the screen had two ways to keep it steady.. if its a little loose thats good.. less likley to break.. just dont worry about it the tilt.. it very small and the screen opens like nop other phone .. it doesnt have two straight racks it has a unique arm and a semi circle track... to allow it some levrage and help it last longer.. stop looking at the phone so hard .. barley noticable, im suprised you didnt have to pay a bundle to replace a phone with nothing wrong with it

[Paging Dr B]

last night i had some family and friends over...and they all completely overlooked the slightly crooked screen and i made 3 sales for tmobile.
Hmm i wonder if i can get commision on those

[tread]

yah, it looks like over time everyones is going to do that... i replaced mine cause it was very noticeable and the screen did not sit flush when slide open or closed, but my new one is starting to do the same

[jrokwitdacapitals18]

Can we go to a tmo store and get a replacment though them ? Or do we have to do it though the phone?