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View Full Version : How to check if your pre-order was successful



Jorsher
09-24-2008, 12:58 PM
Since I keep seeing people wondering if the order went through, here's some ways you can check if it did:

1. Confirmation text. Most people have received theirs within 24 hours, some haven't.

2. Go to my.t-mobile.com and sign in. Go to "Shop" at the top, and choose "Upgrade phone." You should see this message:

Your upgrade order is in process.
You currently have an order in process. Please check back later or call Customer Care at 1 (877) 453 1304 for questions.

3. Call customer care at 611 and ask over the phone.

I think everyone is just being a little impatient (although I don't blame you for worrying). Listed above is 3 ways you can check and rest easy, for the next month :(

Skatturbrain
09-24-2008, 01:02 PM
Since I keep seeing people wondering if the order went through, here's some ways you can check if it did:

1. Confirmation text. Most people have received theirs within 24 hours, some haven't.

2. Go to my.t-mobile.com and sign in. Go to "Shop" at the top, and choose "Upgrade phone." You should see this message:


3. Call customer care at 611 and ask over the phone.

I think everyone is just being a little impatient (although I don't blame you for worrying). Listed above is 3 ways you can check and rest easy, for the next month :(

The reason why I called is because no confirmation text to my phone at my 24 hour mark, plus when I went back in to upgrade it dodnt give me that message anymore like it did before and was letting me choose the G1 again for $299

New World
09-24-2008, 01:02 PM
Man, 28 Days left...http://i142.photobucket.com/albums/r82/SanDiegoDrive/Smileys/thexplode.gif

Jorsher
09-24-2008, 01:05 PM
The reason why I called is because no confirmation text to my phone at my 24 hour mark, plus when I went back in to upgrade it dodnt give me that message anymore like it did before and was letting me choose the G1 again for $299

Wasn't specifically directed at anyone, just a sort of quick checklist for those wondering.