Dial # and *

[JaceMan]

Does anyone have a clue how to dial # or * when on the phone? Checking my voicemail isn't a problem as T-Mobile doesn't seem to actually "require" the required key to be pressed, BUT... my bank does!

[JayBachatero]

When in a call just bring up the keypad. Just press the slider[what ever that's called] at the bottom with the (5) on it.

[Skatturbrain]

use a comma before them for example:

,*
,#

I saw somewhere that this works....

[JaceMan]

use a comma before them for example:

,*
,#

I saw somewhere that this works....


Testing it now!

Results to follow soon.

-- Doesn't work for me.

[JaceMan]

When in a call just bring up the keypad. Just press the slider[what ever that's called] at the bottom with the (5) on it.


At first, your response made no sense to me. I thought to myself 'my keypad is open. pressing (5) isn't going to do anything for me... I need to dial # '3' and * '8.' Then it donned on me that 'keypad' and 'keyboard' may not be the same thing.

So, I didn't know what you wanted me to do. As it turns out the problem is that I don't use the application "dialer." I open the keyboard and dial my numbers from the qwerty board. Then I switch my calls to "speaker" and keep the keyboard open the whole time. The option you wanted me to press is not available with the keyboard in view (why it isn't, I don't know). So, I closed the display to cover the keyboard and low and behold I see a '5' with the letters 'JKL' beneath it. I press it, and BAM! I receive a traditional telephone keypad complete with # and *.

Yay!

[Infinatenothing]

use a comma before them for example:

,*
,#

I saw somewhere that this works....
all the commas do is add a pause if you want to set it up to automatically enter an acces code or something.

[dvd1970]

It's SHIFT+3 or SHIFT+8... Just like if you were a full size keyboard.

[Boogdriod]

normally I just hit the menu button and pull up the keypad when I'm on the phone. I must try this as an alternative seeing as my method is very annoying

[JaceMan]

It's SHIFT+3 or SHIFT+8... Just like if you were a full size keyboard.

No, it isn't. When I do that, I am told by all of the systems that I have typed an "invalid command" because "SHIFT" doesn't change the 3 or 8 to # or * like when typing ascii commands.

Close the display and click the on-screen "5" -- That's the ONLY thing that has worked for me.

[Keith]

The problem is that while you can type * and # using the dialer in a call, you cannot use them in a store phone number in the contact list. There is a bug in the phone - when it sees those characters (it may just be the #) in a phone number being dialed it thinks it's a malformed local service command (like #min# or #txt# to get T-mobile minutes or text messages left).

The phone needs to be made smarter that "#" is allowed and only if it begines and ends a 3-5 character phone number should it be seen as a phone command

[JayBachatero]

At first, your response made no sense to me. I thought to myself 'my keypad is open. pressing (5) isn't going to do anything for me... I need to dial # '3' and * '8.' Then it donned on me that 'keypad' and 'keyboard' may not be the same thing.

So, I didn't know what you wanted me to do. As it turns out the problem is that I don't use the application "dialer." I open the keyboard and dial my numbers from the qwerty board. Then I switch my calls to "speaker" and keep the keyboard open the whole time. The option you wanted me to press is not available with the keyboard in view (why it isn't, I don't know). So, I closed the display to cover the keyboard and low and behold I see a '5' with the letters 'JKL' beneath it. I press it, and BAM! I receive a traditional telephone keypad complete with # and *.

Yay!


Heh. Didn't cross my mind about using the qwerty keyboard for dialing.

[Keith]

Humm.. I use the screen dialer for my voicemail, including # and * and it works.

[JaceMan]

Humm.. I use the screen dialer for my voicemail, including # and * and it works.

Right... which is what I explained. The SCREEN dialer does work... the keyboard * and # don't when connected to vox/pbx systems. Reason being, they have no idea that you have pushed "shift". They're expecting you to push # and * but you're feeding them 3 and 8.

[Keith]

Right... which is what I explained. The SCREEN dialer does work... the keyboard * and # don't when connected to vox/pbx systems. Reason being, they have no idea that you have pushed "shift". They're expecting you to push # and * but you're feeding them 3 and 8.

Forgive me if this is dumb, but does that also happen if you HOLD shift then press 3?

[dvd1970]

Yes, you do have to hold the SHIFT key down at least while you are in a call. Outside of a call it seems that android treats the MENU, SHIFT, and ATL as sticky keys.

[JaceMan]

When I am in Vox/PBX systems... either depressing or holding the SHIFT key and pressing 3 or 8 still results in a press of 3 or 8. Maybe that's more with the systems I'm working with than the phone itself, but with my trials holding shift down hasn't done anything for me.

[dvd1970]

I'm on R30 could be the firmware version... I just tested it again on T-mobile's voice mail when it says "Press 'star' to go back" I press SHIFT+8 and it goes back to the main menu. If you press SHIFT then 8 it says "Sorry 8 is not a valid option". When SHIFT+# is pressed it says "Sorry 'pound' is not an option".