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View Full Version : T-Mo Having Issues While Absorbing SunCom?


f4phantomii
10-13-2008, 10:22 PM
Has anyone else noticed an abnormally high number of dropped or failed calls in the last few weeks?

I noticed, but didn't really think much about it until I heard several co-workers talking about it.

I've been with T-Mo for years and I've never had reason to complain. But recently I've noticed about 1 in 4 calls getting dropped or failing, and about half the time it takes unusually long to connect.

My local T-Mo contact says this is due to some technical issues encountered while trying to integrate SunCom's network assets.

Has anyone else noticed this, or has anyone heard a similar explanation?
NetCom
10-13-2008, 10:24 PM
Has anyone else noticed an abnormally high number of dropped or failed calls in the last few weeks?

I noticed, but didn't really think much about it until I heard several co-workers talking about it.

I've been with T-Mo for years and I've never had reason to complain. But recently I've noticed about 1 in 4 calls getting dropped or failing, and about half the time it takes unusually long to connect.

My local T-Mo contact says this is due to some technical issues encountered while trying to integrate SunCom's network assets.

Has anyone else noticed this, or has anyone heard a similar explanation?

My service has no disruptions at all. Pretty much works as it should (Northern IL)
Sun Diego
10-13-2008, 10:24 PM
No problems here. Who knows what gives in your area.
pinaytoy
10-13-2008, 10:25 PM
ive had probs lately too. but i thought it might just be this POS SK3.
swaney29
10-13-2008, 10:26 PM
im not nd im at clemson
defaultuser
10-13-2008, 10:27 PM
No issues in NYC.
AndroidBeauty
10-13-2008, 10:28 PM
I've been having a whole lot of dropped calls, i thought I was going crazy...but its the people I know with t. mobile too.
Habitat
10-13-2008, 10:30 PM
I think I've had this. Texas for me.
So Real
10-13-2008, 10:30 PM
Imma former Suncom customer here in South Carolina and I havent experienced too much of a problem lately. It was hell here when Tmobile first took over in the beginning of September but they seem to have fixed most of the problems
unknowngti
10-13-2008, 10:30 PM
nope my fone is working fine in socal
thelazzyone
10-13-2008, 10:30 PM
I have been fine in the DC Area ??
geedup
10-13-2008, 10:30 PM
Sidekicks are infamous for their poor reception...Known fact....
MJakeX11
10-13-2008, 10:31 PM
yeah almost everyday i atleast get 1 phone call dropped i hope they fix this other than that i hav no complaints
stickefingers
10-13-2008, 10:33 PM
I am also in texas and have been having this issue for quite some time.
richard
10-13-2008, 10:35 PM
I've had issues in Dallas with SMS but voice seems OK.
rawskilz
10-13-2008, 10:41 PM
this is happening in nj too
King Leo
10-13-2008, 10:43 PM
all good in the bay area (cali)
hakeem5
10-13-2008, 10:44 PM
Yeaaah! I been having alot of dropped calls too
Spicka
10-13-2008, 10:44 PM
Well i was on Suncom, the only problem I have noticed is the occasional unrecieved text.

Location- Wilmington, NC
McParty
10-13-2008, 10:48 PM
Not a problem in Tulsa Oklahoma.
LOGIK215
10-13-2008, 10:52 PM
in august and september i had major issues with dropped calls here in philly
embrace LB
10-13-2008, 11:26 PM
No problem here in, Los Angeles, CA
Skatturbrain
10-13-2008, 11:55 PM
I'm having same problem in MN
MeMongo
10-14-2008, 06:23 AM
Back in June/July, I was having a lot of problems receiving calls here in Orlando. My phone would be on with 5 bars but when people would call, they would get a message that the number was no longer in service. I could call my phone from work and witness this for myself, but after a few hours it would go back to normal. I even called Customer Support from my phone and the only way they could contact me was if they called from their internal phone system. Using an outside line would never work.

During a trip to Philly in July, I had the same problem, and perhaps not coincidentally, Philly and Orlando were getting 3G systems installed and tested over the summer.
CodyD
10-14-2008, 07:06 AM
I'm in Seattle and it feels like this has been happening to me also
RussianSolja
10-14-2008, 07:24 AM
yeah my network here in NYC is just fine... you should call t-mobile see if you have any cell towers being worked on. that might be your issue. ;)
Cansler
12-09-2008, 10:15 PM
I'll call someone, talk for maybe 5 seconds, then my bars drop to zero and the call will drop. I can call them back and we're ok. This happens frequently. Also, I can't send images in text messages anymore. Whenever I attach an image to a message, the phone reboots. Weird, and super !#$% annoying.

I live in Charlotte, NC, and used to be a happy SunCom customer before T-Mobile arrived.