Along with all of the excellent news from Amazon this evening regarding their new Kindle Fire HDX lineup is something called Mayday. You might be wondering what exactly that is, and we'll tell you. Mayday! Mayday! We have a problem! Amazon will be offering 365/24/7 (all day every day) live video remote tech support on their new Kindle Fire HDX tablets. This is free for the new tablet owners, and is rather interesting.